Tamara Silber Email & Phone Number

Secaucus, New Jersey, United States

Miami, Florida, United States

• Provide exceptional client support to high-net-worth individuals, including managing client inquiries, resolving complex issues in a timely manner, managing monetary transactions: domestic and international disbursement (wires, ACH, checks, transfers).• Analyze and research account information to maintain accurate client records and monitor account activity to ensure compliance with company policies and regulations.• Stay up to date with industry developments and regulations to ensure best practices and regulatory compliance.• Daily interaction via phone and in person with prospective and existing clients to assist in all monetary tasks.• Process client documentation for proper maintenance of accounts and database; create and maintain reports, forms, and new accounts.

• Resolve customer concerns through effective customer service techniques.• Research and analyze daily travel-related information.• Document escalations, customer feedback, and compile customer interaction for effective record keeping and updated data. • Work independently and in a team environment.

• Supervised and managed all bank accounts (title insurance, law office, law office escrows and transactions)• Extensive collaboration with company executives in piloting cost cutting initiatives to provide additional fiscal controls while maintaining peak efficiency.• Provided weekly and monthly reports to Comptroller and corporate CPA to identify areas in need of revitalization and streamline process to create a more holistic understanding of the financial movements of the company.• Translate documents and verbal conversations (Spanish language)• Highly efficient time-management skills, necessary in a dual role position within the company; strong attention to detail and experienced in meeting strict deadlines.• Managed distributions: checks, wire transfers, internal funds transfers, international disbursements, fund disbursements.• Superb customer service skills in dealing both with partners and outside stakeholders in rectifying any problems or sales barriers as well as the warm, professional and personable attitude expected from incoming customers.• Professional demeanor, appearance, attitude, and ability to multitask while maintaining an organized work environment• Managed the company's administrative and clerical tasks: document preparation, handle phone calls, client walk-ins, paperwork, create and maintain a constructive office filing system, data entry, office organization, maintain stock of office supplies, customer service, and aid to the managers and employees.• Managed customer service and escalated incidents, as necessary, and administered employee sanctions and/or training on the code of conduct and policies of the organization.

Denver, Colorado

• Supervised and reconciled bank accounts and donation website accounts• Processed Payroll and Retirement contributions on a bi-weekly basis• Updated QuickBooks for daily and month-end reconciliations• Executed and presented monthly financial reports• Managed Accounts Receivable and Accounts Payables• Worked closely with the CPA to assure our books and daily inputs were allocated and reconciled correctly• Prepared quality changes as in how to keep the books up to date, implemented a new form oforganization and effectiveness for speedily payment and invoice directing to vendors and clients• Coordinated and organized meetings for the President & CEO, as well as for the Board Members• Delivered superlative customer service to patients in need of medical assistance and general help with mental health• Assisted in HR duties: such as reached out to potential candidates for the Board, or as new employees; organized andfiled employees’ confidential and personal documents; assisted in new-hire processes, prepared and distributed tax forms, etc.

United States

Aventura, Fl

• Managed customer service and escalated incidents, as necessary, and administered employee sanctions and/or training on the code of conduct and policies of the organization.• Supervised and managed all bank accounts for the four enterprises comprising Empire (title insurance, private lending companies, law office, law office escrows and transactions)• Extensive collaboration with company executives in piloting cost cutting initiatives to provide additional fiscal controls while maintaining peak efficiency.• Provided weekly and monthly reports to Comptroller and corporate CPA to identify areas in need of revitalization and streamline process to create a more holistic understanding of the financial movements of the company.• Highly efficient time-management skills, necessary in a dual role position within the company; strong attention to detail and experienced in meeting strict deadlines.• Managed distributions: wire transfers, internal funds transfers, international disbursements, fund disbursements.• Assured borrowers and clients remit payments on time before filing foreclosures.• Superb customer service skills in dealing both with partners and outside stakeholders in rectifying anyproblems or sales barriers as well as the warm, professional and personable attitude expected fromincoming customers.• Attended marketing events and trips for branding and networking opportunities to build relationships withclientele.• Professional demeanor, appearance, attitude, and ability to multitask while maintaining an organized workenvironment• Managed the company's administrative and clerical tasks: document preparation, handle phone calls, clientwalk-ins, paperwork, create and maintain a constructive office filing system, data entry, office organization,maintain stock of office supplies, customer service, and aid to the managers and employees.

Orlando, Florida Area

Designed company brochures monthly for information about the research, faculty, and programs offered. Photographed events and speakers, created PowerPoints, made slideshows of the center and events. Responsible for administrative office work which included reimbursements, credit card statements, filing, customer service, greeting guests, etc.

United States

Attended concerts and events to photograph artists during performances. Wrote articles and reviews on performances and events for publication in the magazine. Published edited work (photography and articles) to social media and the website, providing additional information and managing website posts up to date.

Miami, Fl

Photographed guests with park animals, park scenery, and private photo sessions.Edited and customized guests’ photographs as desired, to enhance viewable experience.Sold and informed guests of photo packages, photo options and printed the selected photos.Provided park information and directions to guests to improve guest experience.

Orlando, Florida Area

Assisted in creating the designs of the news stories that were shown in the plasmas and over-the-shoulders of the news anchors. I organized and set up the run-downs of the graphics and names that would appear on the live news and I went on live recordings of interviews and video shoots and assisted in recording and editing the videos.

Miami, Florida

Provide State Farm customers aid in emergency road side assistance. Locate the customers by using google maps with specific or minimal information of their location. Dispatch police assistance, if needed, and contacted the service providers to assist them with the service needed.

Epcot

Photographed VIP's and guests at Disney parks with Disney icons and characters. Edited and customized guests' photographs as desired, informed guests of photo packages for sales. Provided park and resort information to guests in order to better aid in their overall experience.