Tamara Leonard Email and Phone Number

- Consult with client teams to provide defined benefits best practices and solutions to related administrative issues. - Complete requirements review in order to provide clients with a report of gaps, unclear provisions and suggest updates.- Create client-specific, Excel-based calculation tools to serve client needs ranging from actuarial factors, manual calculations prior to implementation, testing of automated client systems, as well as monthly audits of automated calculations. - Assist client teams with testing efforts by understanding client requirements in order to review test strategy and ensure all relevant breakpoints are hit and expected results are correct.

- Manage all phases of the software development lifecycle (SDLC) for proprietary defined benefits software.- Complete requirements analysis in order to provide expertise on system ability or limitation, cost estimates, project timelines, as well as system analysis for implementation.- Manage system development by creating project plans and ensuring project milestones are hit. Coordinate across channels to ensure overall project plan remains on track or plans are in place to mitigate risks.- Ensure quality system development and testing through review of analysis, configuration, test planning and testing completed by Specialists and Systems Analysts.- Review overall project test strategy by coordinating across departments to ensure integration testing across channels.- Document testing efforts and create QA reports to communicate system health to leadership and client teams.

- Manage system development and testing through review of configuration and testing completed by Specialists.- Convert client requirements into system analysis and testing breakpoints for testing.- Program requirements for medium and high complexity projects

- Completed test plan setup, test execution, and required requirements research for reconciliation.- Programm pension calculations based on system analysis and client requirements.- Convert client requirements into system analysis and test plan breakpoints for low to medium complexity projects.