• Delivers a high standard of customer service with a warm and welcoming approach whilst upholding the brand image and vision.• Drives sales opportunities with self and team by supporting and developing team members to achieve both personal and store KPI targets and budget goals through exceptional customer service and a diligent work ethic.• Works independently and collaboratively to implement visual merchandising, optimising product placement for increased sales.• Maintains compliance with loss prevention and H&S protocols, contributing to a safe environment and minimising losses.• Independently manages recruitment efforts, onboarding new team members and providing ongoing coaching to ensure success. Displays strong leadership qualities to develop, schedule and manage the team, resulting in a productive work environment.

Delivers a high standard of customer service with a warm and welcoming approach while upholding the brand image and vision. Maximises every sales opportunity to achieve both individual and store sales targets. Cash handling and processing sales.

• Maintains an online presence selling handmade polymer clay sculptures and regularly attends local markets and conventions.• Establishes strong relationships with clients and fans through exceptional customer service, a strong attention to detail, and consistently exceeding expectations. Consistently receives glowing reviews online leading to repeat purchases.• Independently responsible for the branding, marketing, set up, display and sales of items at conventions, as well as running an online store selling and shipping items worldwide.

Digital art with a focus on video game concept art, environments, character design and fantasy illustrations. Has worked for many satisfied clients on a variety of online, browser-based and mobile games.• Versatile skills, able to adapt to a range of styles from realistic to cartoon. Adept at using colour and mood to suit different genres and audiences.• Collaborates closely with clients and team members to ensure a smooth workflow and utilises time management to meet deadlines. Excels in listening to and understanding the client’s needs.• Has experience in a variety of different areas, including 2D and 3D, concept sketches, illustrations, environments, character and creature design, items and objects, UI, web design, logos, branding, animation and texturing.• Some of my clients include: Intellect Productions (Bunny Meadows), Bumpwire LLC (EggCave), Studio Deloryan (Horse Reality), Sylestia, Abigail Howard (Equiverse), Modular Gaming Ltd (Corepets) and SnowWolfe Games LLC (Fezkitt).

Responsible for taking phone calls, appointments and messages and providing a first point of contact between customers and the business.• Improves efficiency by recording and organising information in a neat and streamlined manner• Able to convey concise and clear details to customers and staff, displaying a high standard of interpersonal skill and attention to detail• Provides effectual customer service, displaying proficiency in a range of computer software with excellent word processing and typing abilities

Worked at Australia’s leading health retreat and spa for 6 weeks, ensuring every guest’s needs were met.• Assisted with activities and worked across a broad range of departments including Sport and Relaxation Activities, Office, Kitchen, Dining, Housekeeping, Spa and Wellness• Interacted with guests from all walks of life and made a positive contribution to their experience, took part in the delivery of activities and ensured their needs were met through friendly, quality service• Was part of a team environment committed to health and wellbeing, helping out wherever possible

Worked in cafe situated in the bustling markets of Eumundi, preparing food and engaging with clients.• Responsibilities included serving customers and food and beverage preparation – including juices, smoothies, teas and healthy meals, while adhering to food safety standards• Increased sales by marketing and interacting with potential customers to drive traffic to the cafe• Always had an outgoing personality and excellent interpersonal skills, providing information and brochures in a friendly and welcoming manner