Oversee the management of 7 retail locations and a traveling store bus. Responsibilities include all aspects of operations, including overseeing buying for all stores, hiring, training, data analysis, merchandising, promotions, budget management, sales projections, team building, talent development, and more.Through customer focused initiatives, increased sales by 40% per member, as well as drove sales to the highest gross amount in the council's history, despite declining membership. Increased staff satisfaction and retention, which led to better customer service and increased sales.Skilled in Microsoft Office products, CRM applications including Salesforce, accounting applications, point of sales applications, data analysis applications, Adobe Creative Suite.

Oversaw the operations of up to 15 trade shows a year throughout California. Managed staff of up to 60, including sales team, operations staff, and temporary event staff. Contracted with facilities and vendors. Worked to mitigate customer issues and build customer loyalty.Increased sales by 10% in key events as well as increased vendor retention by 22%. Created new events in company portfolio to run concurrent with existing events, which increased overall attendance by more than 30%.

Owned and operated sign shop, overseeing staff of 6-8. We designed, fabricated and installed signs, mostly working with builders and small businesses. Oversaw all aspects of business, including sales, budget, hiring and training, operations, and day to day management. Before selling business 2008, built sales from $42,000 in the first year to over $1,000,000 a year, through excellent customer service, repeat business, and approaching local government and schools to gain their business.

Owned and managed children's boutique and Cappuccino/gift shop (2 businesses next door to each other). Oversaw all aspects of operating both businesses, including budgeting, hiring and training, buying, merchandising, and day to day operations.

Managed consumer events in 24 different cities. Managed events, including working with customers to create customer satisfaction, working with advertising to publicize events, working with sales teams to sell space in events, and overseeing the management of the event itself, onsite.

Oversaw opening of new locations for a chain of video stores. Hired and trained managers and district managers, oversaw all aspects of getting a new location opened, including merchandising, design, working with contractors, staffing and establishing procedures.

Oversee management of 9 retail clothing stores in Southern California.