Tamara Weil-Cunningham Email & Phone Number

Wilmington, Nc, Us

Wilmington, North Carolina Area

• Established and continuously improve the onboarding processes for new franchisees, as well as manage the training process and content with SMEs along with delivering operations training to new franchises and outside vendors.• Implement and track the success of all new program roll-outs to franchise and corporate.• Manage IT for corporate locations and email support for franchise locations and oversee software programs and tools.• Identify process improvements, as well… Show more • Established and continuously improve the onboarding processes for new franchisees, as well as manage the training process and content with SMEs along with delivering operations training to new franchises and outside vendors.• Implement and track the success of all new program roll-outs to franchise and corporate.• Manage IT for corporate locations and email support for franchise locations and oversee software programs and tools.• Identify process improvements, as well as the execution of Franchise Agreements and other legal documents.• Provide weekly coaching to assist new franchises from the initiation of the franchise agreements through their opening.• Produce and deliver training programs for workshops, remote training, and e-learning courses.• Track all franchise owners and territories for documentation and manage updates for the franchise Operations Manual.• Manage the annual updates for the Franchise Disclosure Document.• Run and manage network digital meetings, as well as plan details and execution of the in-person annual franchise conference and regional meetings that include franchises and vendors.• Negotiate programs for new and existing franchises such as, signage, wraps, merchant services, and other resources.• Plan, implement, and evaluate Human Resource policies, employee recruiting, interviewing, onboarding, and training for six corporate locations. Show less

Wilmington, North Carolina Area

• Managed and implemented training and development programs focusing on long-term improvement of franchisees and employees’ skills to enable them to fulfill their potential and obtain their goals through a strategic approach.• Identified and implemented training and development programs through analysis & consultation with organization members.• Developed and implemented operational initiatives to increase productivity and accuracy of the onboarding process.• Measured and evaluated… Show more • Managed and implemented training and development programs focusing on long-term improvement of franchisees and employees’ skills to enable them to fulfill their potential and obtain their goals through a strategic approach.• Identified and implemented training and development programs through analysis & consultation with organization members.• Developed and implemented operational initiatives to increase productivity and accuracy of the onboarding process.• Measured and evaluated learning initiatives to adapt to changes occurring in the work environment.• Managed onboarding process for all new franchisees, from initial entry of a new franchisee through launch of the location.• Monitored and reviewed the progress of trainees through discussion with members of the organization & quiz based criteria. Show less

Built market position by locating, developing, defining, negotiating, and closing business relationships.• Achieved staffing objectives by recruiting and evaluating job candidates.• Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements.• Partnered with Corporate and Campus Leaders to forecast and develop plans for key staffing initiatives. • Developed business by researching and… Show more Built market position by locating, developing, defining, negotiating, and closing business relationships.• Achieved staffing objectives by recruiting and evaluating job candidates.• Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements.• Partnered with Corporate and Campus Leaders to forecast and develop plans for key staffing initiatives. • Developed business by researching and calling on various business organizations and delivering presentations.• Built strong relationships with hiring managers, business leaders and HR Departments.• Created and implemented strategic initiatives for recruiting diverse talent. Show less

Responsible for all advertising operations, including the integration and support of technical applications. Coordinated management of multiple projects directed toward strategic business and other organizational objectives. Developed and implemented project management plans that were completed by deadline and within the agreed upon scope and budget. Presided over web based self service platforms and classified verticals. Created and implemented plans to achieve department goals and standard… Show more Responsible for all advertising operations, including the integration and support of technical applications. Coordinated management of multiple projects directed toward strategic business and other organizational objectives. Developed and implemented project management plans that were completed by deadline and within the agreed upon scope and budget. Presided over web based self service platforms and classified verticals. Created and implemented plans to achieve department goals and standard operating procedures for a seamless work flow. Other areas of focus were on reporting, recruiting new talent, developing and adhering to profit and loss, tracking and analyzing budgets and processes. Coached, mentored and lead a team of telephone sales representatives, graphic artists and sales support personnel with efforts directed toward meeting and exceeding multi-media initiatives. Show less

Wilmington, North Carolina, United States

Oversaw a team of outside display and call center sales representatives, sales support personnel, classified pagination coordinators and graphic artists. Ensured that all goals were met and exceeded in regard to multi-media initiatives and expense budgets. Coordinated weekly and monthly products, conducted contract negotiation, created, tracked and analyzed monthly and annual budgets, as well as profit and loss reports. Defined and initiated projects, managed costs, scheduling, and… Show more Oversaw a team of outside display and call center sales representatives, sales support personnel, classified pagination coordinators and graphic artists. Ensured that all goals were met and exceeded in regard to multi-media initiatives and expense budgets. Coordinated weekly and monthly products, conducted contract negotiation, created, tracked and analyzed monthly and annual budgets, as well as profit and loss reports. Defined and initiated projects, managed costs, scheduling, and performance of technical applications and classified verticals, while working to ensure the ultimate success and acceptance of programs. Show less

Newspaper Network of Central Ohio Mansfield, Ohio Provided print, internet, and sponsorship marketing support to businesses throughout the central Ohio area through market research, creative ad design, personalized proposals, and presentations. Managed a team of junior sales representatives, and graphic artists daily job activities. Reported on the daily training processes, action plans, revenues produced, cold calling activity, and consistency of work flow to senior management.