Tamar Goren Email and Phone Number
Being a driven and empathic kind of person, I have developed a reputation for being goal oriented while keeping high standards of work in sales, operations and training. I have really enjoyed seeing pleased customers and a well-functioning team achieving great results together and am passionate about improving a customer's experience. I have added value by identifying clients’ needs and proactively delivering solutions that increased turnover and cemented stronger business relationships. I'm proud of the contribution I had to the growth of the companies I have worked with thus far and am ideally looking to join an organisation whose mission it is to make an impact. Skills & Demonstrated AbilitiesCost Savings – Realised a 9% cost saving due to strategic stakeholder engagement; Implemented software which reduced cost and increased profit; Reduced OPEX by implementing staff training.Marketing Acumen – Played a key role in getting the lodge from literally unknown on TripAdvisor to being the 7th best lodge out of 322; Tripled hotel revenue through a strong focus on client engagements; Improved conversion of prospects into customers and upselling avenues by identifying and negotiating outsourcing of specific functions of the hotel which led to a substantial increase in actual bookings.Additional Revenue Streams – Created the repetitive corporate revenue segment which made up 15% of monthly turnover through identifying the right companies to target, courting them and designing packages that were based on their needs.Efficiency Optimisation – Increased productivity and efficiency by being highly involved in management of all departments of the lodge through proper training and support programmes; Increasing efficiency and company revenue by suggesting & leading the transition to a hotel operation and booking system and better revenue management platform.Profit Generation – Turned the lodge from loss making into a profitable business; Played an instrumental role in preparing the lodge and the brand for sale to an international group that bought it together with additional properties. The lodge brand was so powerful that the group’s strategy was changed to be built around the branding we created.
Yotago
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Managing DirectorYotago Mar 2023 - PresentEstoniaWe help small to large organisations reduce the time spent on processes and administration as well as improving the conversion of leads to customers. We work with organisations in Israel, Italy, Switzerland, South Africa and various other countries.
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Administrative SpecialistShamir Training & Consultancy Sep 2023 - PresentYavne, Center District, IsraelI am proud to work with and support the amazing team of this company. Over the last 10+ years this organisation has worked with hundreds of schools, helping the schools and its teachers learn how to teach computer literacy, coding etc in schools across the country, in the process making computer literacy teaching less scary to many educators and educational institutions and - perhaps even more importantly - raising the standard of computer literacy across the country. In the process they have learned a lot about this space, lessons which are often used by ministries and governments, with whom they work with since many years.If you are interested in learning about the systems and processes they put into place to improve computer literacy across so many schools and would like to explore how to implement this in your school network, region or country feel free to get in touch. Only through partnerships can we improve the lives of the billions of children that need digital skillling and upskilling! -
Customer Relations ManagerHouston & Ko Jun 2023 - PresentZurich, SwitzerlandHouston & Ko is one of the finest business support and virtual assistant organisations in Switzerland (but working with clients all over). They are much more than just a staffing agency, but rather a focused highly experienced business undestanding organisation that spends time to truly unpack a business need into manageable administrative components and then finding the best talent for that specific role. That takes much more skill than it might appear. And it turns out it is often radically cheaper for the client as a professional who is really good at a specific task can do that task far more effectively and efficiently than a generalist! That's the Houston & Ko advantage in a nutshell and I am so proud to work with them. They are also some of the nicest human beings on this planet so it makes it such a pleasure to work on things with them. -
E-Learning Customer Support SpecialistThe Startup Tribe Aug 2021 - PresentItalyThe StartUp Tribe runs the online entrepreneurship academies for over 421 cities and organisations across 27 countries, helping cities tackle unemployment and support the creation of more small and medium businesses. It is one of the biggest projects in the entrepreneurial education space yet almost completely under the radar screen (as the academies are in the name of the cities and organisations). And that's wonderful. We measure our success on whether we actually made a difference in a person's life and not how many likes we got on social media.I am proud to be working with them as our client of YOTAGO -
Customer Relations SpecialistKoko Digital Dec 2022 - PresentIsraelImproving sales and CRM processes for businesses -
Graduate - Csm Accelerator ProgramSixfigures Oct 2022 - Jan 2023Israel -
Assistant Project ManagerMr Luxury Developments Feb 2018 - Aug 2022South AfricaAdministrator & coordinator of the Project Management team dedicated to the sale of the land as well as the development of luxury property valued at 3M EUR. Client and supplier facing, present in every aspect of the development from legal through to sales, client relationship and actual construction. I reported directly to the Managing Director.Researched, outsourced & worked closely with suppliers and contractors. These interactions achieved a savings of 9% of the estimated total project budget.Implemented software to organize the project which helped all parties to communicate, keep timelines and work under tight schedules, which reduced cost and increased profit.
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Chief Operating OfficerFlorence Eco Tourism Nov 2018 - Dec 2021Modimolle, Limpopo, South AfricaTurned the lodge from loss making into a profitable business.Played a key role in getting the lodge from literally unknown on TripAdvisor to being the 7th best lodge out of a total of 322.Managed to reduce operational expenses by implementing control measures and training of staff to do more with less.Tripled the revenue of the hotel through various initiatives and a much stronger focus on client engagements, pre and post visit. Created the corporate revenue segment through identifying the right companies to target, courting them and designing packages that were based on their needs. Some corporate customers started using us as their main venue with multiple yearly bookings. Increased productivity & efficiency by being highly involved in management of all departments of the lodge through proper training and support programmes.Increasing efficiency & company revenue by suggesting & leading the transition to a hotel operation & booking system and better revenue management platform.Improved conversion of prospects into customers and upselling avenues by identifying and negotiating outsourcing of specific functions of the hotel such as the reservations office which led to a substantial increase in actual bookings.Played an instrumental role in preparing the lodge and the brand for sale to an international group that purchased it together with additional properties. The lodge brand was so powerful that the group’s strategy was changed to be built around the branding we created.
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Operations ManagerFlorence Eco Tourism Nov 2015 - Nov 2018Modimolle, South Africa
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Senior Promotions ManagerEroslife Jul 2013 - Nov 2015City Of Johannesburg, Gauteng, South AfricaAs director in an educational content company, I devoted my sales passion to promote and expand the company's growth. Creating new revenue streams for the company through exhibitions and events to PM new marketing avenues for the company
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Head Of SalesPamela Man - South Africa Aug 2012 - Jun 2013South AfricaPartnered with the company to promote, sell to retailers and train their sales team
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Team ManagerIsraeli Cosmetic Company Sep 2011 - Aug 2012South Africa
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Special Event SpecialistLdh Feb 2008 - Jul 2012Tel Aviv, Israel
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FounderShalem Clinic Aug 2008 - Sep 2011Tel Aviv, Israel
Tamar Goren Skills
Tamar Goren Education Details
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Entrepreneurship/Entrepreneurial Studies
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International Business/Trade/Commerce
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Sixfigures AcademyCustomer Success Management -
Ridman College, Tel AvivNaturopathic Medicine/Naturopathy
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Israel Defence Force - Army ServiceTraining Soldiers
Frequently Asked Questions about Tamar Goren
What company does Tamar Goren work for?
Tamar Goren works for Yotago
What is Tamar Goren's role at the current company?
Tamar Goren's current role is Passionate about improving efficiency, customer success and customer relations for businesses that are run by people with great hearts and minds.
What schools did Tamar Goren attend?
Tamar Goren attended The Startup Tribe, The Startup Tribe, Sixfigures Academy, Ridman College, Tel Aviv, Israel Defence Force - Army Service.
What skills is Tamar Goren known for?
Tamar Goren has skills like Radio, Social Media, Networking, Twitter, Marketing, Social Media Marketing.
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