Education Mentor, Trainer

- Led a multinational team with 8 – 10 direct reports in delivery of online and mobile banking solutions. - Performed people management including coaching and mentoring, salary and complensation manegement, completion of annual performance evaluations, repeated personal and team discussions.- Guided, coached and lead team, delegating tasks and evaluating performance and progression of project pace.- Developed suggestions for technical process improvements to optimize resources.- Collaborated with customers to support them and handle their needs, change requests during various implementation phases.- Participated in continous resource planning of implementation projects.- First point of contact between professional services and product development regarding bug handling, release scheduling, handling of customer requests. Resolved conflicts and negotiated mutually beneficial agreements.

- Built and managed a multinational tester team with manual and automated test responsibilities in online and mobile banking implementation projects.- Performed people management including coaching and mentoring, salary and complensation manegement, completion of annual performance evaluations, repeated personal and team discussions.- Improved test processes with introduction of test management and reporting tools, various testing techniques, methodologies. - Created test strategy for system integration and user acceptance tests and communicated for customers.- Guided and led 10 - 12 direct reports and subcontractors, delegated tasks and monitored performance.- Implemented new quality assurance standards.- Estimated financial requirements of testing in new projects.- Cooperated with engineering, product development to verify adherence to quality standards.- Tracked quality issues with external customers, suppliers and internal plant operations.

- Built a test team with automated test responsibilities in wide range of products.- Guided and lead 6 - 8 direct reports and subcontractors, delegating tasks and monitoring performance, performed people management - Led planning and development of a home grown test automation framework.- Completed regressive-, load-, stress tests, measurement of scalability,- UI and API level testing scenarios through application of comprehensive testing frameworks. - Published diagnostic findings in reporting literature to inform stakeholders of product performance.

Participated and led development as a .NET developer of home grown software was used within the commertial television company. These applications were among others: Film archive system, 3D background conroller, Sales support system.

Supported daily work of finance departement with data handling based on SAP reports. .