Tamas Nagy Email & Phone Number

Vienna, Austria

Vienna, Austria

I am the primary contact for Apple Mac support, overseeing user support, IT system operations, and contributing to organizational efficiency. My responsibilities include creating and managing user accounts, deploying and registering Windows and Mac devices trough services like Microsoft Azure, Endpoint, Defender, Jamf, and Apple School Manager. This expertise enables me to efficiently secure devices and data, enhancing productivity and security across the IT infrastructure. I exhibit a high level of responsiveness in addressing diverse IT tickets using the Jira ticketing system. Additionally, I manage meeting room technical setups, ensuring seamless operation of audiovisual and technical components.

Vienna, Vienna, Austria

Operating, maintaining and supporting on 1st and 2nd level the IT workplace for all users at Laudamotion Bases in Austria, Germany and Spain. Creating and managing user accounts and objects in Active Directory, O365 and Lauda's intranet. Support new system implementations. Installing and implementing new computers. Troubleshooting hardware and software issues or escalate it to support teams. Technical support for mobile devices, printers and other devices used at Laudamotion GmbH.

Austria

Operating, maintaining and supporting the IT workplace for all internal users at Hilton Hotels across Austria. Creating and managing user accounts. Installing and implementing new computers. Troubleshooting hardware and software issues or escalate it to support teams.

Leopoldsdorf, Austria

London, United Kingdom

Offer an outstanding support to several high-profile consultants. Serve as first point of patient contact in person and via telephone. Provide administrative support, maintain strict confidentiality of all documents. Research and rapidly solve problems and rebuild patient trust to prevent the loss of key accounts. Coordinate busy calendar of patient appointments. Take front of house responsibilities.Key achievements: - Effectively handle key clients for top consultatnts with high levels of confidentiality- Excelled in role requiring the ability to handle a variety of costumer service and administrative tasks and resolve costumer issues with expediency - Learned Meditech and DGL softwares after a few weeks

London, United Kingdom

Company profile: HCA the world's largest hospital group. The Princess Grace Hospital is one of HCA's world-class private hospital. Situated in London's renowned medical district, is one of the best-known acute private hospitals in the UK.Offer an outstanding support to several high-profile consultants. Serve as first point of patient contact in person and via telephone. Provide administrative support, maintain strict confidentiality of all documents. Research and rapidly solve problems and rebuild patient trust to prevent the loss of key accounts.

London, United Kingdom

Company profile: the biggest Quaker centre in Europe providing meeting rooms. Venues from 6 to 1000 capacity. A massive £5.000.000 investment has been carried out, causing serious development in all operations level.Oversee 6 departments on daily basis, optimize operational performance, build customer relationship in the Front of House department. Supervising the events support team of 12 member contributing a record number of sales in bookings.Key achievements: - First man to call on duty for Clients, Reception, Room Stewards, Conference Catering, Café, Kitchen, Cleaning departments - Improved customer service satisfaction from 3,5 star to 5 star in a few month, based on customer feedbacks - Optimised communication between Front of House departments and Room letting in order to excellent guest relation - Trained new stuff members being able to provide services beyond required skills

London, United Kingdom

Company profile: the biggest Quaker centre in Europe providing meeting rooms. Venues from 6 to 1000 capacity. A massive £5.000.000 investment has been carried out, causing serious development in all operations level.AV and IT support a wide range of events including seminars, conferences, lectures and launches.Key achievements: - Earned promotion following superior performance - Expanding IT responsibilities in Hospitality department - Established good working relationships with customers/clients - Developed new quality standards for better quality performance and reliability - Improve support service level by 20% - Implemented a new follow up system for IT and AV equipments

Hungary, Budapest

Company profile: a market leading promotion, hostess and merchandising agency in Hungary. ATL and BTL, Direct Marketing, Buyer and Loyalty programs, Packaging and Delivering branches under one roof.Coordinating and implementing direct mail campaigns. Relationship building, client management.Key achievements: - Responsible for well known brand's Flagship products, such as Philip Morris - Marlboro loyalty program reach budget up to £1.000.000 a year - Build up an efficient and reliable Direct Mail department serving customer demands, earning loyalty in a fast paced ever-changing environment as marketing - Successfully implemented ISO 9001 quality insurance certification at DM department.

Hungary, Budapest

Company profile: a market leading promotion, hostess and merchandising agency in Hungary. ATL and BTL, Direct Marketing, Buyer and Loyalty programs, Packaging and Delivering branches under one roof.Back Office and I.T. support for all departments from databases to day to day relations with clients.Key achievements: - Play initial role in a start-up life to become market leader, with an exponential grow in each year for the first 6 years of Prohome Ltd. - Completed hundreds of projects per year on time and within budget - Supervised large/complex projects on a daily basis between clients, project participants and third parties - Implemented new methods such as communication, database and printing solutions - Saved time by developed a paper feed action for HP laser printers