Tamatha Gelean Email & Phone Number

Crossiron Dr, Rocky View County Ab

> Currently still doing all aspects of the service administrator job> Managing a staff of twenty direct-report technicians and five indirect reports

Crossiron Dr, Rocky View County

> Responsible for all of the open-to-invoice customer and internal work order processes for all field technicians and shop work. > Ensuring all work orders have the correct labour, parts and core charges as well as inputting accurate and detailed information of completed repairs. > Maintaining clear communication between technicians, parts and the customer to ensure accurate, cost efficient and profitable repair estimates.> Achieving and maintaining great relationships with customers. The experience to know that all customers are important but that that there are also large, high-profile accounts that require above-average attention, care and professionalism > Assisted with the training and launch of a new company-wide operating system> Back up assistance for labour entry and payroll > Back up assistance for fleet and warranty claims

Calgary, Alberta, Canada

> Answered a multiline switchboard > Booked conference rooms and scheduled meetings > Greeted visitors and made sure safety protocols were met Opened and distributed mail accordingly

Calgary, Canada Area

Purchasing Responsibilities: > Ensuring parts are received in the system with the correct cost/sell and applicable freight and exchange charges accounted for.> Interviewing and working with vendors to obtain and develop desired products and pricing. > Monitored large equipment shipments to ensure timely delivery and implement damage control in the event product and/or shipment obstacles > Gathering parts and equipment pricing to complete large jobs in a timely, cost efficient manner> Making sure that at the end of inventory all parts/equipment were accounted for, investigating any variances and recuperating losses > Inter-branch transfers> Making sure vendor invoices had the correct contract pricing when applicable and were paid within terms. Accounts Receivable Responsibilities: > Consistently meeting the monthly quota of less than three percent of the aging in the 90-120 range, with an average of 30-45 day aging> Assisting with contract negotiations and tenders. > Processed credit applications and daily deposits> Sending out monthly statements including notices and warnings for outstanding accounts.