Tamaya Wright Email & Phone Number

Irving, Texas, United States

Lead onboarding of new clients with 15 – 1000+ employees.Partner with Presidents, CEOs, CFOs, Controllers, key decision makers, etcetera learn about their payroll practices and work through implementing changes with Insperity.Collaborate with multiple departments across Insperity to discuss client concerns and increase client satisfaction. Work through project plans through Smartsheet and Salesforce to ensure all tasks are completed on time and efficiently.Complete Client/Payroll Efficiency Reviews to evaluate payroll contacts with extensive payroll processes and partner with them to make them more efficient.Direct and Supervise assigned Payroll Specialist on processing payroll for new clients and their set-up.Receive requests for multiple projects. I direct assignments to different departments/teams and ensure they are completed before the required deadline.

Irving, Texas, United States

Spoke with clients and processed payroll for clients with between 1 and 500 employees. Created documents, updated documents, and created procedures to create a more efficient and successful payroll process.Completed continuous training that allowed me to further my knowledge at Insperity as a payroll specialist. Provided clients with knowledge of payroll laws, calculated and verified payroll totals, created payroll reports, and processed timesheets, PTO, and new hire documents.

Kingwood, Tx

Provided descriptions of the Leave of Absence policy and discussed the Family Medical Leave Act(FMLA). Provided instructions for mid-year qualifying events and new employee benefit enrollment including IRS regulations and Insperity guidelines. Provided timely follow-ups and resolutions pertaining to benefits, payroll deductions, web support, Cobra, and retirement. Provided instruction for retirement enrollment, cash distributions, rollover distributions, loan requests, hardship requests, and plan information. Assisted managers, trainers, and quality analysts in email/call collaboration sessions as a result of achieving the highest quality across all contact center representatives. Mastered in-house systems including AIMS, Web Focus, OneVoice, Defcon, MEC, and Benefit Studio.

The Woodlands, Texas, United States

Respond to inquiries from the workflow database including defined benefits processes, defined contribution processes, and health and welfare processes.Took calls from health insurance carriers relating to coverage for participants and solved discrepancies between their systems and the system of Aon Hewitt.Reviewed Medicare enrollment forms to ensure they were completed properly and approved or denied them based on required information.Used the Imaging database to complete tasks in customer accounts on defined benefit processes, defined contribution processes, and health and welfare processes.

Bachelor'S Degree, Business Administration And Management, General

Associate Of Science - As, Accounting