Senior Service Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Marcello Anselmi Tamburini Email & Phone Number
Senior IT Service Manager | Expert in IT Operations, ITIL, and Pre-Sales | Leadership in Client and Resource Management
at
SPS
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior IT Service Manager | Expert in IT Operations, ITIL, and Pre-Sales | Leadership in Client and Resource Management
Location
Greater Milan Metropolitan Area, Italy, Italy
Company size
Who is Marcello Anselmi Tamburini? Overview
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Quick answer
Marcello Anselmi Tamburini is listed as Senior IT Service Manager | Expert in IT Operations, ITIL, and Pre-Sales | Leadership in Client and Resource Management at SPS, a company with 919 employees, based in Greater Milan Metropolitan Area, Italy, Italy. AeroLeads shows a matched LinkedIn profile for Marcello Anselmi Tamburini.
Marcello Anselmi Tamburini previously worked as Senior Service Manager at Sps and EMEA IT Operations Manager at Berlin Packaging Emea. Marcello Anselmi Tamburini holds Laurea from Università Cattolica Del Sacro Cuore.
Company email context
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SPS
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Profile bio
About Marcello Anselmi Tamburini
With over 20 years of experience in the IT industry, I am an experienced Senior IT Service Manager with a proven track record in IT Operations, ITIL-based service management, and pre-sales activities. My expertise lies in leading teams, managing complex operations, and ensuring customer satisfaction through the delivery of high quality services.Throughout my career, I have consistently delivered impactful results in IT Operations, optimized service delivery processes, and fostered strong customer relationships. My leadership has led to significant improvements in efficiency and customer satisfaction, particularly in environments related to clients' core business.Key skills: IT Operations Management, ITIL framework, service delivery optimization, customer relationship management, pre-sales strategy, leadership and team development.
Listed skills include Itil, It Service Management, Service Desk, Incident Management, and 15 others.
Current workplace
Marcello Anselmi Tamburini's current company
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Sps
8 roles
Marcello Anselmi Tamburini work experience
A career timeline built from the work history available for this profile.
Emea It Operations Manager
Reporting directly to the CIO, I am responsible for managing EMEA IT operations, leading a team spread across the EU. The main responsibilities are:- Supporting the CIO in strategic planning- Planning, organizing and leading the EMEA Service Desk team.- Application support organization and process standardization- Reporting and optimization of activities.
Jul 2022 - Oct 2023
Senior Service Manager
Senior Service ManagerAll'interno di Sopra Steria Italia rivesto, con autonomia operativa, il ruolo di Senior Service Manager di una struttura complessa su più clienti dei mercati Luxury fashion e Retail su progetti e-commerce.Ho la responsabilità del profit & loss del parco clienti per circa 3.000.000€ di fatturato, composto da offerte a servizio e.
Jun 2019 - Jun 2022
Operations Manager
L’attività per Beta 80 Group è caratterizzata dalla responsabilità (Operations Manager) di un’area di mercato, legata ai servizi di Service Desk, gestendo le strategie di vendita, i business plan, la responsabilità operativa e gestionale delle commesse, delegando i compiti ad una struttura che — in totale — è di circa 60 risorse.Ho la responsabilità del.
Sep 2016 - May 2019
Service Manager
Ho la responsabilità della gestione della qualità del servizio erogato per i clienti affidati, gestendo i livelli di servizio, i volumi, le escalation e i contratti.
Jun 2012 - May 2019
Delivery Coordinator
Delivery Coordinator presso Vodafone Italia, con la responsabilità dell’avviamento di due commesse, una riguardo il Service Desk Back Office e l’altra per lo User Call Center, entrambe strutture, a diverso titolo, rivolte all'utenza interna di Vodafone Italia e di Vodafone Servizi e Tecnologie.
Nov 2008 - Dec 2011
Project Manager
Delivery Coordinator & Service Manager all’interno di Fastweb. Responsabilità dell’ufficio di Network Management Center e delle 33 risorse fisse e 3 di backup
Jul 2005 - Oct 2008
Technical Consultant
All’interno del progetto SISS. In tale ruolo mi sono occupato di:- Coordinamento del gruppo di start-up di un territorio, contatti con i vertici aziendali dell’Azienda Sanitaria Locale per la definizione delle strategie di presenza sul territorio e di diffusione del progetto- Consulenza ai MMG/PLS nella partenza del servizio, tenendo i contatti con tutte.
Apr 2004 - Jun 2005
Team & coworkers
Colleagues at SPS
Other employees you can reach at eurosportbet.fr. View company contacts for 919 employees →
MM
Morin Mbuy
Colleague at Sps
Cameroon, Cameroon
View →
AL
Alma Lemus
Colleague at Sps
Long Beach, California, United States, United States
View →
ES
Eleonora Savini
Colleague at Sps
Ravenna, Emilia-Romagna, Italy, Italy
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LB
Liz Blodgett
Colleague at Sps
Cupertino, California, United States, United States
View →
TC
Tevin Coke
Colleague at Sps
New York, New York, United States, United States
View →
RS
Ralf Slavik
Colleague at Sps
Zurich, Switzerland, Switzerland
View →
HS
Herbert Studer
Colleague at Sps
Bern, Berne, Switzerland, Switzerland
View →
BA
Brian Altamirano
Colleague at Sps
Santa Ana, California, United States, United States
View →
TD
Tiger Delves
Colleague at Sps
Seattle, Washington, United States, United States
View →
IM
Ivan Moser
Colleague at Sps
Lyss, Berne, Switzerland, Switzerland
View →
Morin Mbuy
Colleague at Sps
Cameroon, Cameroon
View →
AL
Alma Lemus
Colleague at Sps
Long Beach, California, United States, United States
View →
ES
Eleonora Savini
Colleague at Sps
Ravenna, Emilia-Romagna, Italy, Italy
View →
LB
Liz Blodgett
Colleague at Sps
Cupertino, California, United States, United States
View →
TC
Tevin Coke
Colleague at Sps
New York, New York, United States, United States
View →
RS
Ralf Slavik
Colleague at Sps
Zurich, Switzerland, Switzerland
View →
HS
Herbert Studer
Colleague at Sps
Bern, Berne, Switzerland, Switzerland
View →
BA
Brian Altamirano
Colleague at Sps
Santa Ana, California, United States, United States
View →
TD
Tiger Delves
Colleague at Sps
Seattle, Washington, United States, United States
View →
IM
Ivan Moser
Colleague at Sps
Lyss, Berne, Switzerland, Switzerland
View →
2 education records
Marcello Anselmi Tamburini education
Diploma Di Liceo Classico
Lice Classico "A. Racchetti"
FAQ
Frequently asked questions about Marcello Anselmi Tamburini
Quick answers generated from the profile data available on this page.
What company does Marcello Anselmi Tamburini work for?
Marcello Anselmi Tamburini works for SPS.
What is Marcello Anselmi Tamburini's role at SPS?
Marcello Anselmi Tamburini is listed as Senior IT Service Manager | Expert in IT Operations, ITIL, and Pre-Sales | Leadership in Client and Resource Management at SPS.
Where is Marcello Anselmi Tamburini based?
Marcello Anselmi Tamburini is based in Greater Milan Metropolitan Area, Italy, Italy while working with SPS.
What companies has Marcello Anselmi Tamburini worked for?
Marcello Anselmi Tamburini has worked for Sps, Berlin Packaging Emea, Sopra Steria, and Beta 80 Group.
Who are Marcello Anselmi Tamburini's colleagues at SPS?
Marcello Anselmi Tamburini's colleagues at SPS include Morin Mbuy, Alma Lemus, Eleonora Savini, Liz Blodgett, and Tevin Coke.
How can I contact Marcello Anselmi Tamburini?
You can use AeroLeads to view verified contact signals for Marcello Anselmi Tamburini at SPS, including work email, phone, and LinkedIn data when available.
What schools did Marcello Anselmi Tamburini attend?
Marcello Anselmi Tamburini holds Laurea from Università Cattolica Del Sacro Cuore.
What skills is Marcello Anselmi Tamburini known for?
Marcello Anselmi Tamburini is listed with skills including Itil, It Service Management, Service Desk, Incident Management, Management, Pre Sales, It Management, and Sla.
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