Tam Dowd Email & Phone Number

Dayton, Oh, Us

Dayton, Ohio Area

► Managed 2 accounting contractors that analyzed total Telephony spend for major carriers (AT&T, Level 3, Verizon, and AccessPointe) to reduce expenses and drive savings. Directed contractors with creating financial models, findings, and insights to provide to the Voice and Contact Center Director. ► Created Infrastructure Services Budget (ISB) file with details (capacity and cost) that supported expense categories for FTE, labor, hardware, software, telecom, facilities, and services — provided network business owners with accurate rolling variances, budgets, and reforecasts accordingly. ► Assisted with communicating to internal customers on the Amazon Cloud Connect rate card, projecting demand, net impact, costs, and revenue accordingly. Analyzed labor costs to incorporate into the Network’s rate card. ► Developed End-User Transformation, Session Initiation Protocol Trunking/Unified Communications/Global Connect Centers, and Network Implementation Restructuring business cases that are expected to save $16M in the next 6 years. Gathered and validated conferencing trends and business assumptions, creating a case for savings by month, category, division, and business unit. ► Aligned the Tangoe (Telecom Expense Management) accrual process (PeopleSoft & Oracle) to focus on an 80/20 rule and addressed the telecom expense neglected on the Oracle books. Generated $1M of accrual drop or $1M of favorable OpEx impact for the year.GENERATED ADDITIONAL COST SAVINGS:* Participated in vendor negotiations (lease/capital/maintenance) that generated ~$1M of savings.* Improved processes that generated an accrual drop of $1M in the Oracle Financial Systems.* Drove accounting policy changes that (3 to 5-year useful life) created $2.6M of OpEx impact.

Dayton, Ohio Area

► Supported sales and segment teams in the Large Law Strategic and East market areas. Collected and prepared historical and forecasting financial data and advanced analytics that provided customer insight and supported more than $200M in annual revenue.► Posted rolling forecast files to the Strategic and East market areas SharePoint for Sales and Segment Management. Submitted finalized files to business partners. Maintained rolling forecast models, summaries, and processes and provided under-penetrated (UP) market reports and analyses. ► Deterred risks and identified opportunities by developing a rolling forecast model that provided real-time renegotiation status of each firm’s actual vs. forecasted impact. Recognized that nearly 40% of annualized dollars in play (DIP) were allocated in the 1st quarter, when unable to improve rate. ► Created and maintained the Compound Annual Growth Rate (CAGR) report that provided starting and ending values and insight into cycles of renegotiations that demonstrated how economic downturns impacted each sub-segment’s bottom line and helped determine future growth rates.CONTINUOUS PROCESS IMPROVEMENTS — * Co-developed a contract notification process that notified Finance of contracts requiring renewal. * Advanced reporting for Print and CourtLink Teams by providing a list of high-risk renegotiation firms. * Assisted with the development of a Bloomberg vs Lexis.com use-trends analysis.

Cincinnati, Oh

► Monitored, audited, and reported on expenses, including marketing and development costs, associated with credit and debit card marketing.► Provided marketing/sales teams with program enrollment, card usage/sales type details, and profitability expectations that assisted with sales/expense planning and departmental budgeting activities. ► Assisted with HR activities by training and conducting performance reviews for a Financial Analyst and Senior Financial Contractor. Conducted on-the-job training and mentored subordinates accordingly. ► Reduced sales and trend reporting activities approx. 80% by improving upon manual, administrative-heavy systems:* Consolidated group categories to eliminate report line items and provide fine-tuned sales/marketing data.* Streamlined financial statements that included actual and forecasted revenue and expenses.* Used a macro for month-end closings that significantly reduced accounting tasks.* Converted a 400-page credit card report into a one-page Excel spreadsheet. * Joined Fifth Third Bank in 2003, as a Staff Accountant I for the Cincinnati headquarters.

Master’S Degree, Accounting, 3.7

Activities and Societies: Beta Alpha Psi Honor Accounting FraternityVP Social Events

Bachelor’S Degree, Accounting, 3.5

Activities and Societies: Beta Alpha Psi Honor Accounting FraternityTreasurer

Associate’S Degree, Business Administration, 3.8

Activities and Societies: Sinclair Ohio Fellows, Leadership Development Program, Phi Theta Kappa Honor SocietyCo-chair, Director of Social.