Start January 05 2015

. Coordinate assignments for over 500 caregivers at patient residences and in some skilled nursing facilities..Responsible for supervising, arranging and facilitating our caregivers to provide personalized care for elders and disabled individuals so they may continue to live in the privacy of their own homes..Multi-task in a hectic, busy work environment..Typing and running queries for our clients and caregivers.Excellent telephone skills and strong computer skills..Maintain and update client and caregiver schedules and filed through our HOPE database system..Facilitate the match between client and caregiver, insuring that each match… each relationship created… is made in the best interests of our clients and caregivers.

.Part time staff.Provide daily living skills- hygiene, money management, shopping, record keeping, community awareness, recreation, household maintenance, and nutrition · Medication administration, CPR-first aid & PMT certified. · .Ensure that all the clients’ records are maintained in a manner that meets agency standard using Therapy Log in application.   · Contribute to building a positive team spirit and strong commitment and team work for all the residents with developmental disabilities. · Schedule and accompany residents to Dr. appointments . Created the schedule and recreation calendars for residents & staff..Train new employees

Performed administrative duties in support of the Director of Nursing and Human Resources at a skilled nursing facility. Managed filing and record keeping maintaining confidentiality. Answered multiple phone lines and routed to various personnel. Prepared various correspondence, letters and emails. Maintained calendar for Administrator and Director of Nursing. Prepared personnel folders and conducted reference checks of new/prospective employees. Created newsletters utilizing Constant Contact and Microsoft Publisher. Ordered, maintained and tracked office and nursing supplies. Managed accounts payable and receivable and petty cash. Took and prepared minutes for company meetings. Prepared the Activity Calendar and Bulletin Board. Tracked all licensure for updating. ·Created queries in the ACT database. Created advertising to promote facility through brochures, newspapers and newsletters. Co-Chair for "Chariots for Hope". Assisted with preparation for JCAHO audits. Revamped patient charting forms and enhanced the patient information process/system.

This was a short term 1 month assignment helping the Prudential Retirement office in Dubuque Iowa. . Part of a three member team to assist this client in the participant plan maintenance. . A strong knowledge of OMNI was required and heavily used on various transactions. . This assignment included various 401(K)/ 403(B) plans . Processing of plan contributions, investment income, hardship withdrawals, earnings adjustments, plan level transfers, vesting corrections, terminations, retirement installments, loans, amortize loans and reconcile the repayment schedules.

Contribution Suspense Reconciliation Account Expert Assignment . Recruited to Clear daily items on the suspense Reconciliation Account and report outages to business units. · Goal was to deduce count in the database and prevents negative participant impact. . Highly technical using automated account reconciliation, manipulating large quantities and extensive system us of, OMNI Plus, Check Free and ReconNet · . Balancing all of TIAA record keeping client's plans and participants. . Instrumental in the reduction of over 25,000 exception items and over $100MM to under 5,000 and less than $9MM within six months.

Eight years of service within the ING organization.  I worked on various teams over my tenure showing my flexiblity to change with the business growth.  .Assisted on various types of 401(K) and 403(B) Plans and assets Compliance Testing & 5500s Team . ADP/ACP compliance testing, 5500 preparation .Processing of ACH debit setups in OMNI Disbursements – Cash Out Team .Work with all areas of the OMNI Money out Team NIGO’s to make sure the participant’s paperwork is placed in good order in a very timely manner and as accurate as possible. .Processing of terminations, withdrawals, loans through OMNI .Help QA doing the quality check for OMNI Money out transactions. .During the conversion to OMNI 5.02 I helped test Contributions.Processsed in OMNI Plan & OMNI plus 5.02 of terminations, withdrawals, loans, & unforeseen emergencies, disbursements. .Responsible for daily workflow within the money out area while providing outstanding customer service to TPA’s & Plan representatives. .Perform accurate and efficient money-in transactions through OMNI which includes processing of loan repayments, contributions, enrollments.. Updating of the various databases to track suspense and the Profit and loss. .Set-up participant’s allocations, sources and investments changes in the OMNI plus system. Responsible for daily workflow while providing outstanding customer service to TPA's & Plan representatives. . Maintained various databases to track suspense and the Profit and loss..Trained and strengthened new coworkers

Assisted on various types of 401(K) and 403(B) Plans