Tamer Sameh Email & Phone Number

Cairo, Egypt

Cairo, Egypt

Cairo Governorate, Egypt

Egypt

Tropitel Sahl Hasheesh ,Hurghada - Tropitel Naama Bay, Sharm El Sheikh - Tropitel Dahab Oasis, Dahab In charge of managing the e-commerce operations: •Setting up the online rates structure and yielding and ensuring 100% rate parity across all online channels.•Advises hotels ecommerce strategies, priorities and tactics. •Coordinates with ADSM, RDSM & GMs to set annual E-commerce goals.•Reviews hotel progress against established goals and budget periodically, providing reporting and analysis and troubleshoots performance issue.•Collaborate closely with marketing agency to execute online Brand marketing strategies. •Assures that hotel website is fully optimized to maximize traffic and generating revenue.•Build day to day strong relationship with the top OTAs partners including creating revenue opportunities and maintaining content and supervising the booking and payment processes. •Acquiring and contracting new third party accounts. •Regularly audits content, images and star ratings on OTAs and meta search websites, and work with hotels to make appropriate corrections •Planning and creating special offers and promotions on the direct website and on the OTAs portals. •Trains and educates hotel-level managers on how to activate their hotel e-Commerce strategy. •Evaluation of the distribution channel performance (costs, commissions, bookings, revenue) and potential reasons for this performance. •Identify and target market segments booked through traditional channels that may successfully be driven online.

Egypt

In charge of the online business for 12 Hotels & Resorts in Sharm El Sheikh & Hurghada

Egypt

Setting up the entire e-commerce department & online business operation, including Online Travel Agencies contracting, and training the Reservation, Finance & Front Office departments on the online bookings processing Updating the entire content of both properties on the branded websites.DUTIES AND RESPONSIBILITIES: • Plan online pricing & strategy • Find & develop business opportunities and models • Content management & improvement• Support on Interfaces & Extranets solutions• Coordinate new actions and promotions to be applied on the OTAs • Assist the DOSM in achieving budget targets from online channels and maximizing ARR, RM Rev. & RMNTS • Optimizing the hotel presence & performance in hotel website, OTAs, social media, GDS, IDS• Monitor websites of local and international TTOO (prices, rate parity, information, SPO and photos...etc) • Monitor competitors with weekly survey reporting • Support hotel operation team 7 days a week

Egypt

•Working as indoor and outdoor sales person, contacting with more than 100 travel agencies, selling room nights accommodations, representing 05 Hotels in 2007 and 02 Hotels in 2011 at Sharm El Sheikh. •Assisting the DOS in international contracting & preparing presentations, proposals, sales contracts; following up on closing the deals, handling customer complains & gathering information about compatitors. •Handling requests of reservations and confirmations for all kind of rooms and suits for groups and individuals for all markets. •The abilty of handling, following up & organizing events , confernces , seminars and groups at the Hotel with Individuals, Travel Agencies & Corporates. •Publishing rates via Fax, Internet & Phone for Individuals, Travel Agencies & Corporate. •Negotiating and following up with corporate houses for business, accommodations and conference packages in line to their requirements and the hotel polices. •Proposing and adjusting seasonal rates structure for all Markets. •Handling correspondences between contacts and reservation department, and following up charts updates, including all office reports and analysis for all the above mention duties as well as playing a roll on sales forecasting and productivity evaluations.

Egypt

Good, Media & Press Technology, Bachelor Of Mass Media & Press Technology

4 years studied Mass Media and Press Technology 2003 Graduated with very good grads

Good

class 1999