Reporting Analyst, Quality Assurance Analyst, Systems Analyst
Supported usage analysis of key services by creating centralized, custom reports using SQL Server Reporting Services.-----Gather requirements and businesses processes to facilitate query and report creation across the organization. -----Analyzed existing data & data sources on SQL Server 2000, 2005, and Oracle-----Developed reports using SQL Server Reporting Services 2005/2008.-----Managed Permissions & Access within SSRS.-----Assisted administrators with SSRS configurations and latest upgrade.-----Developed SQL queries to create datasets for reports from various cross-platform data sources.-----Assist co-workers with SQL query creation, report creation and troubleshooting.Work with subject matter experts and customers to gather user requirements, use cases, process, interaction, and/or data models to help clarify the design of the system. -----Create screenshots style documentation for developers to work from. Write documentation such as workflows, business process, technical requirements, functional specs, training and support documentation as needed.Assisted in the development and ongoing growth of our Change Management, CMDB, and Outage Notification processes. Evaluate new and emerging technologies that benefit the university’s teaching and learning mission by thoroughly researching, rigorously assessing, and objectively recommending means of analysis. This includes writing end-to-end documentation. Manage architecture and implementation of HP (formerly Mercury) Loadrunner, QTP and Quality Center for central information technology organization.Coordinate and execute performance testing for implementation of enterprise course management system (Blackboard Vista 4.x).Contributed heavily in performance testing of SAP (financial, campus management and GUI) to ensure stability for timely go live. Continually seek out, learn, and apply new technologies and processes rapidly, adapt to changing and time-sensitive priorities.