Tamera Sharp Email & Phone Number

Irving, Texas, United States

Dallas/Fort Worth Area

* Successfully managed large multi-phase implementation projects for Healthcare Population Health and Patient Communication Software (Phytel Products) including interfaces and data conversions *Lead enterprise CIN implementation that included 9 EMRs (EPIC, eCW, Allscripts, IDX, Lync, McKesson, NexGen, Greenway, and Vitara) with 4700+ data feeds for 175 locations *Effectively managed multi-projects at one time, as well as internal projects* Manage all aspects of implementation life cycle: client relationship, billing, project planning, milestones, project team, scope, risk management, and issues resolution *Including code mapping, data, and configuration validation* Responsible for Project Documentation – project plans, timelines, agendas, integration specs, configuration requirements, gap analysis, issues tracking/escalation, scope, and meeting minutes* Accountable for leading client facing workshops, demos, training sessions and meetings to lead client towards best practices and successful implementation * Coordinated with Systems Integration to ensure all requirements are met for interfaces/data feeds to EMR and Practice Management Systems* Consulting clients on quality measures (ASO, HEDIS and Custom) to ensure successful CMS scores * Created improved implementation process to reduce overall timeline and client satisfaction * Strong team player – working toward a common goal of client success and being flexible to fill in when a team-member needs help to get the job done * Identify areas of potential add on sales * Mentor to new team members and consultants* Active member of Women of Watson

Frisco Tx

Account Executive● Sales Executive generated sales and drove marketing efforts positioning healthcare solutions for the office of the CFOs and BI tool● Initiated product presentations, configurations and price quotes while achieving objectives through value added sales techniques and strategies● Leveraged consultative selling skills by quickly conducting clients’ needs assessments, determining appropriate offering and distribution channel that achieved client expectations● Accountable for generating 2 million dollar pipeline in the Healthcare Industry● Responsible of cross sales team education of the product line due to Lawson Software Merger

Frisco Tx

Project Manager● Managed multi-phase implementation projects for hospital business office, federal audit tracking (RAC, MAC and Cert) and release of information software (AudaPro and ROI) including interfaces and data conversion● Manage all aspects of the implementations life cycle: client relationship, budget, project planning, milestones, project team, scope, risk management, service level agreements, statement of work and issues resolution.● Responsible for Project Documentation – project plans, agendas, issues list, scope, statement of work and meeting minutes● Accountable for gathering business requirement and business processes for providing recommended increase productivity workflow● Responsible for Account Management post go live ● Documentation of issue tracking, escalation, enhancement request and providing specs to development team ● Identify areas of potential add on sales

3M HIS (formerly SoftMed). Dallas, Texas. 2005 – 2009.Project Manager. 2007 – 2009.• Managed multi-phase implementation projects for HIM, transcription and provider software (ChartScript, CS.Net, VoiceScript Diction, ESA electronic signature, ChartFact, CharView, EMR, WebESA, Front End Speech Recognition, Back End Speech Recognition and ChartScriptMD with PACS intergration).• Managed all aspects of software implementations from planning to project close to include client relationship, project plan, resources, scope, risk, time frames, and budget.• Accounted for project documentation: project plans, agendas, issues list, scope, state of work, and meeting minutes. • Mentored to new hires.• Provided liaison services to client. • Built and maintained client relationships through kick off meetings and other on-site meetings, weekly status calls, addressing client concerns, and resolving issues.• Ordered hardware and software for the projects and ensured the client hardware was in place and ready for installation.• Managed project teams of up to 10 personnel to include technical engineer, implementation consultant, integration interface analysis, and implementation analysis.• Monitored and controlled project by managing and resolving issues, prioritizing tasks, reviewing consultant visit reports, managing milestones, updating project plan and on-line tracking system. • Managed project hours and budget ranging from $10,000 to $1 million. Implementation Consultant. 2005 – 2007. • Conducted on-site client visits for assessment, application configurations, testing, training, and go-live support.• Resolved issues.• Provided training for SoftMed University.

Computer Science Corporation. Birmingham, Alabama. 2003 –2005.Software Implementation Consultant• Participated as key member of the PowerSTEPP (CSC claims adjudication system) implementation team. • Led implementation of the workflow system PowerQueue (claims workflow, call tracking and issue management). • Updated and maintained project plan, in addition to weekly project updates.• Created step by step documents with tied hierarchy numbering for clients use: process captures, business and system requirements, gap analysis, gap solutions, test scripts, change control and configuration strategy build document.• Facilitated workshops with clients to gather realistic data and conducted cross-functional reviews.• Built strong partnership with clients, while maintaining an in-scope status.• Provided training classes and demonstrations. • Used the quality-before-design implementation methodology. • Worked closely with IT and development staff on new product designs and system modifications.

NCO Financial Corporation. Birmingham, Alabama. 2001 – 2003. Director of Contract Management• Supervised all aspects of the managed care products.• Led implementation for all managed care software.• Interpreted managed care contract language to load into the contract management system.• Evaluated and negotiated for managed care software systems.• Worked effectively with insurance provider relations departments and hospital legal staff to reach workable agreements.• Managed a team of consultants and accountable for all Atlanta-based extended office clients.• Resolved client concerns. • Worked closely with internal operations, IS, and sales staff to ensure productive account resolution.

IDX System Corporation. Atlanta, Georgia. 1998 – 2001. Consulting Associate/Lead Project ManagerConsulting Associate/Lead Project Manger• Lead project manager for multiple client start-ups for the Intercept manage care product• Supplied monthly reports to hospital clients in a timely manner using MS Query and MS Access• Trained staff and clients on the Intercept Product