Tamer Arafa, Phd Email & Phone Number

Jacksonville, Fl, Us

6Th Of October, Al Jizah, Egypt

Nile University – Vice Program manager – CS ProgramJuly 2022 – current• Participate in planning CS program course offerings per semester, based on interdependences student needs• Manage graduation project process, including idea gathering, faculty/TA distribution, and student allocation • Manage TA hiring, including interview process and selection • Participate in new faculty hiring, interview process and selection• Manage probation, appeal and advisement process for students who need additional support (< 2 GPA) Nile University – Assistant ProfessorJuly 2021 - current• Teach IT and computing science related courses to Information Technology and Computer Science School• Supervise postgraduate graduation thesis and projects• Supervise undergraduate graduation projects• Participate in school grants, research groups and projects• Create course instructional materials, curriculum, and syllabi• Member of the digital transformation committee setting digital transformation strategy for NU.• Evaluate, monitor and mentor student academic progress, and research projects.• Participate in departmental and college activities.• Participate in quality accreditation activities in NU.• Develop and implement innovative instructional methods.• Develop professional logistics to improvise student performance.• Current courses include advances software engineering, practical data science, data structure, database systems, logic design, software project management, computer systems, software quality assurance, computer architecture.

• Teach computing and IT technology courses in different disciplines. • Create course instructional materials, curriculum and syllabi.• Evaluate, monitor and mentor student academic progress, and research projects.• Participate in departmental and college activities.• Develop and implement innovative instructional methods.• Develop professional logistics to improvise studentperformance.• Current courses include database concepts, internet programming, interface design and project management.

Ibm Egypt

• Establish multi-touch digital selling programs and provide business/technical guidance to 100+ MEA brand and commercial sellers to execute these programs to generate opportunity pipeline and wins. • Enable additional 120+ enterprise sellers to be digitally eminent and proficient in social selling.• Act as MEA deployment lead in global product and platforms team, to execute global strategies, deliver global system trainings, communicate global initiatives in alliance with global team.• Represent MEA in global team by sharing MEA requirements, coordinating Global/MEA conferences to improve global engagement, analysing MEA usage KPI’s with global team to build strategies to improve adoption.• Provide face to face and remote training for MEA team on different digital platforms including linkedin sales navigator, cognitive sales advisor, prospect reach, and digital selling tactics. Training activities contributed to increasing linkedin SSI score by more than 5 points, sending numerous prospect reach offers to thousands of clients, as well as improving business opportunity creation.• Orchestrate face to face trainings and digital selling workshops in different MEA countries (Egypt, Turkey, South Africa and UAE) resulting in generating many business opportunities in face to face events. • Generate usage reports and conduct usage analysis for different digital platforms to identify gaps. Thus, work with MEA management to build strategies to improve digital adoption to 70% of MEA seller population.

Egypt

• Manage a two phases project to build IBM MEA Digital Sales Center in smart village, to deliver center infrastructure, technology, telephony, branding and furniture for the MEA DS center, applying agile and lean methodologies. • Deliver fully operational MEA digital sales center including a full floor of seller seats, several high-end conference rooms, quiet rooms, IT facilities, storage areas which is the biggest digital center for IBM in MEA. • Plan, orchestrate, and resolve interdependencies of various work streams amongst IBM internal entities and external vendors to establish, launch and operate the center. • Manage ongoing center operations with maintenance vendors, as well as coordinate all site maintenance and technology upgrade projects.

• Coordinate MEA Application Management Services (AMS) project reviews and participate in suggesting recommendations and corrective actions to improve project performance, reduce cost and improve service quality.• Guide new AMS projects to select the appropriate MEA Processes, Methods and Tools (PM&T) stack, through phased selection approach.• Manage LEAN process enhancements for MEA projects, execute lean trainings, and track lean progress to fulfill AMS MEA lean targets, generating significant lean savings.• Manage resource deployment and plan staffing for several large IBM accounts in MEA.

• Manage W3 Enterprise Content Management (ECM) project enable 1500+ users from corporate communications, workforce enablement, workforce communications, compensation and benefits to publish content in IBM internal website. This content is accessible to 400K+ IBM W3 intranet users.• Coordinate IBM W3 ECM deployment plans, production deployment activities and post-production testing activities. • Manage Blue Harmony project to onboard Universal Work List (UWL) and the Time Clocking (CATS) applications to On Demand Workplace (ODW) portal infrastructure.• Lead adopters onboarding processes to deploy different applications to On Demand Workplace (ODW) portal infrastructure, resolve dependencies and coordinate adopter communications.• Participate in resolving production issues and mange global support teams’ engagements to improve ODW SLAs and operations.• Apply agile and lean methodologies to global projects to improve efficiency.

Egypt

• Manage IBM’s Customer Relationship Management (CRM) call center transformation program with Mobinil, with several millions USD budget and 50+ team member, using Siebel CRM, to build top-line call center capable of handling 20M+ Mobinil clients.• Lead CRM development and support projects; CRM development project from Aug 2009 to June 2010, and support project from Aug 2009 to May 2011.• Act as single point of contact for customer relations, team communications and escalations.• Review and align projects budget, resource allocation, project offshore teams, system integration and project dependencies.• Work with development team to estimate, plan, and schedule deliverables. Also monitor development assignments, and lead production deployments.• Lead support processes, support team activities, and ongoing support operations. As well as monitor support SLA, lead defect resolution activities and deployment releases.

Saudi Arabia

• Manage Ejada’s program with Saudi Public Transportation Co.• (SAPTCO), with multi-million USD budget and 65+ team members.• Lead overall 6 projects: ticketing and reservation, Fleet management, CRM, ERP, Infrastructure and legacy systems operation.• Review and align projects budget, resource allocation, project teams, vendor contracting, system integration and project dependencies.• Work with development team to estimate, plan, and schedule all projects. Also, monitor development assignments, and control production deployments.• Lead support team to resolve legacy ticketing and reservation, Fleet systems.• management, CRM, ERP, Infrastructure and legacy systems operation projects.• Manage critical situations, high severity project issues and drive• solutions.• Enhance development processes and enforce documentation.• Setup development, testing and production environments, including hardware delivery and installation, software systems procurement and installation, and production operations.

Saudi Arabia

• Manage strategic projects for the Saudi government with budget of multi-million dollars, including Saudi government ePortal project and the infrastructure part of the global service bus GSB project.• Lead SBMs ePortal delivery team, including 10 persons in-house, and 25 persons outsource team.• Oversee Data synch processes with Saudi Agencies using WCM.• Manage SBMs Saudi government service bus 20 persons delivery• Lead, and act as a single contact point with IBMs 40 persons delivery team, to develop common services for different Saudi ministries and government agencies.• Lead the Saudi government ePortal development teams, vendors, customer engagement and overall delivery.• Manage GSB infrastructure Project, HW and SW installation, system implementation, government agencies integration, end to end connectivity and the overall infrastructure.• Orchestrate the relationship among different organization entities: SBM, IBM and the Saudi ministry of communications and information technology (MCIT).• Act as focal point for critical situations, high severity project issues and drive solutions.• Lead eservice-oriented architecture (SOA) initiatives and develop libraries and component models, deployed in different government initiatives.

Santa Monica, California, United States

• Manage and execute various high feasibility and high revenue corporate initiatives, including myEdmunds project, SEO initiative, dealer locator system with several millions USD budget.• Lead a squad of Edmunds development team, my squad composed of 15 persons including application developers, business analysts, DBAs and application administrators.• Orchestrate the relationship among different groups: development, quality assurance (QA), system engineering and the project management office (PMO).• Work with development teams to estimate, plan, and schedule projects. Monitor development assignments and execute different service development lifecycle (SDLC) processes.• Lead customer subscription applications with half million users.• Lead search engine optimization (SEO) initiatives that increased Edmunds.com Google ranking to number one in several search categories.• Manage car dealership subscription applications that have monthly revenue of millions of dollars.• Setup new environments for development and quality assurance (QA), including more than ten complete environments.• Adapt new development methodologies including service-oriented architecture (SOA) and other Java J2EE technologies including Spring, Hibernate, Acegi and Google maps API.• Adapt new testing methodologies.• Enhance development processes and enforce documentation.• Utilize Agile development methodologies and extreme programming

Pasadena, California, United States

• Lead development efforts of Enterprise Web applications for Kp.org site.• Act as contact point for ASM Transformation and reusability assessment initiative.• Estimate, plan, and schedule projects, manage development assignments, and follow up throughout SDLC processes.• Adapt new methodologies and service-oriented architecture (SOA) and other Java J2EE technologies for web development.• Spearhead new testing and QA procedures in WDG.• Develop the web security system for WDG.• Manage Installation and configuration of Websphere Application servers for WDG.• Conduct architecture and design reviews to follow J2EE standards.• Create common objects, design error handling, error logging and activity logging modules.• Develop navigation system, and design web interfaces for various WGD web applications.• Using WebSphere, EJB, J2EE, XML, HTML, Javascript, OOD, Oracle, LDAP, JSP, JDBC, RMI, OOD & OOP, JUNIT, LOG4J, STRUTS.• Develop and maintain IEF GUI and Batch Programs for the Finance Team using cool:gen, MVS Host Encyclopedia, CICS and DB2 DBMS. • Conduct Analysis and design sessions for different finance systems, to build requirements documentation and put development plans.• Perform production support and fix many defects for the Finance systems.

Cairo, Egypt

• Lead development efforts of several Enterprise applications for the National Number project.• Present project to high management including the prime minister and the minister of interior affairs.• Estimate, plan, and schedule projects, manage development• assignments, and follow up throughout SDLC processes.• Develop and Maintain GUI/ batch application systems using IEF 5.2, MVS Host Encyclopedia, CICS and DB2 DBMS for the NN project.• Develop the search system for personal information in NN project.• Develop the birth system for NN project.• Develop the ID print module to print the new national Ids for NN project.

Doctor Of Philosophy (Ph.D.), Computer Engineering, Gpa 3.8

A COMPREHENSIVE INTELLIGENT SYSTEM FOR IMAGE FORGERY DETECTION USING BLOCK FEATURE EXTRACTION AND MACHINE LEARNING

Mba, Management, Gpa 3.9

-Deans List of excellence

Msis, Information Systems, Gpa 3.9

M. Sc. In Engineering, Electronics And Communications Engineering

Thesis: Fractal based digital image compression

Bachelor Of Science - Bs, Electrical, Electronics And Communications Engineering