Tamer Farouk ♞ Email & Phone Number

Gizeh, Al Jizah, Egypt

Gizeh, Al Jizah, Egypt

Al Khobar, Eastern, Saudi Arabia

FASHION BRANDS - RedTag - Twenty4 - Savers

Cairo, Egypt

Egypt

➢ Leads the IT team (Technical Support, Network Administrators, SAP Team & Help Desk Team).➢ Leads the active projects & initiates the new projects.➢ Evaluate the IT systems against business needs, both present and future, and recommend cost-effective viable solutions.➢ Produce a technical road map to ensure that the best use is made of available technology to enhance IT infrastructure. ➢ Improve efficiency and reduce cost through effective use of information technology➢ Plan, prepare and monitor the IT & Group Security Budget in line with the business strategy.➢ Monitor and resolve SAP ERP application issues by working with vendors and service providers➢ Managing Hardware and Software Contract.➢ Participates in the implementation of Business intelligence system (Tableau)➢ Managing IT infrastructure, physical and virtual servers (VMware - Hyper-V).➢ Manage IT staff by recruiting, training and coaching employees.➢ Handle the annual budget and ensure cost-effectiveness.➢ Participates in the negotiations for service and maintenance agreements for installed systems.➢ Responsible for creating information technology solutions starting from idea until operations for the IT infrastructure ( Servers , PCs , Printing , Scanning , UPS ) and IT telecommunications LAN / WAN ( routers , switches ( MPLS , 3G/4G , ADSL ,Microwave Towers , fiber optics) for all selections, installations and implementations including ISP management .➢ I lead a team of SAP consultants who are implementing SAP ( SD –MM –FI –HCM ) with SAP Project Manager

Egypt

 Managing Hardware and Software Contract. Participates in the negotiations for service and maintenance agreements for installed systems. Review working IT practices to maximize performance and productivity. Prepare and manage related IT operational budget. Purchase the company's needs of software and licenses (Microsoft ) Maintain and support point of sale and back office systems all branches Enable 3G backup connection for all branches and HQ to operate business functions incase Telecom Egypt cut/stolen cables. Designing and implementing a VPN Solution between all branches Designing and implementing Cisco Unified Communication system (IP Phones) at Head Office and all branches to support our communications and make it easily and more quickly. Giving training to all staff that work on Retail PRO (Wincor Nixdorf POS and handheld terminals). Configure and maintain computers ,Wincor Nixdorf POS, handheld terminals and networking equipment in more than 120 stores Secure remote access network connection using PC anywhere Managed the internal IT network, consisting of CISCO routers, switches and Microsoft Active Directory. Managing Telephones on Call Managers Monitors and administrates network servers, user accounts and system access. Managing suppliers contract and monitor subcontractor activities. Reporting to the Manager Director and to Financial Director. Microsoft printer server integrated with Microsoft group policy. Schedules and performs regular data and systems back-up. Responds courteously and efficiently to queries and problems from system use Network and server administration (Active Directory, DHCP, DNS, File Server, IIS, etc.) LAN and Web Security Managing on Virtual environment (VMware - Hyper-v) Help-desk, IT Management software.  SAP Key User ( import Stores daily sales , open new stores on SAP system) Maintain and develop the company website

Cairo , France , Italy

 Prepare and manage related IT operational budget. Managing company network , software systems and application servers.  Managing technical support teams to provide help and support to company staff members. Troubleshooting Computer and User problems. Managed the internal IT network. Monitors and manages network integration, upgrades and replacements of hardware, software and peripherals. Review working IT practices to maximize performance and productivity. Managing on Virtual environment (VMware - Hyper-v) Creating and maintaining company's websites. Create web sites / applications designs and layouts. Installation and Configuration of Web Server IIS on Windows Server 2008 to host multiple websites Managing, publishing, editing and modifying web content as well as site maintenance using CMS system  Providing full reporting and analytics on marketing campaigns, using the analytical findings to facilitate key business decisions and develop future strategies Working closely with web designers/programmers and producing feedback, improvement analysis, strategy and direction reports from Webmaster tools Tracking, monitoring and reporting on a monthly basis using Google Analytics and other tools Managing SEO campaigns including keyword research, competitor / market analysis, metadata, directory link building and article link building submissions.

Netherlands

Part Time IT Consultant Installing, maintaining, performing upgrades, troubleshooting and providing support for client operating systems. Managing, publishing, editing and modifying web content as well as site maintenance using CMS system  Providing full reporting and analytics on marketing campaigns, using the analytical findings to facilitate key business decisions and develop future strategies Working closely with web designers/programmers and producing feedback, improvement analysis, strategy and direction reports from Webmaster tools Tracking, monitoring and reporting on a monthly basis using Google Analytics and other tools Managing SEO campaigns including keyword research, competitor / market analysis, metadata, directory link building and article link building submissions. Installation and Configuration of Web Server IIS on Windows Server 2008 to host multiple websites

Netherlands

• Managing, publishing, editing and modifying web content as well as site maintenance using CMS system • Creating and maintaining company's websites.• Create web sites / applications designs and layouts.• Implement page designs in standards-compliant dynamic XHTML and CSS.• Implement functionality in javascript and jquery.• Providing full reporting and analytics on marketing campaigns, using the analytical findings to facilitate key business decisions and develop future strategies• Working closely with web designers/programmers and producing feedback, improvement analysis, strategy and direction reports from Webmaster tools• Tracking, monitoring and reporting on a monthly basis using Google Analytics and other tools• Managing SEO campaigns including keyword research, competitor / market analysis, metadata, directory link building and article link building submissions

Egypt, Netherlands

IT Manager “Nile Basin Capacity Building Network for River Engineering (NBCBN-RE)” Project. The project is sponsoring by the Dutch Government and executing by Hydraulics Research Institute and UNESCO - IHE Deft of the Netherlands.• Installing, maintaining, performing upgrades, troubleshooting and providing support for client operating systems.• Creating and maintaining project websites.• Create web sites / applications designs and layouts.• Managing, publishing, editing and modifying web content as well as site maintenance using CMS system • Providing full reporting and analytics on marketing campaigns, using the analytical findings to facilitate key business decisions and develop future strategies• Working closely with web designers/programmers and producing feedback, improvement analysis, strategy and direction reports from Webmaster tools• Tracking, monitoring and reporting on a monthly basis using Google Analytics and other tools• Managing SEO campaigns including keyword research, competitor / market analysis, metadata, directory link building and article link building submissions• Troubleshooting Computer and User problems.• Managed the internal IT network.• Monitors and manages network integration, upgrades and replacements of hardware, software and peripherals.

Egypt

 Monitoring the Internal Network to ensure both the Security and Performance. Ensure that the Network (Servers, PCs, etc….) are updated and secured. Managed the internal IT network.  Troubleshooting Computer and User problems.  Monitors and manages network integration, upgrades and replacements of hardware, software and peripherals.  SQL server administration Print, sharing, Terminals servers

Cairo

Nozha Information Technology (S.A.E) is considered one of the main pioneers in information technology field within Egypt & the Arab world. The company is playing its role within an integrated business group aiming principally at supporting the developing role of both Egypt & Arab world. Creating and maintaining websites. Create web sites / applications designs and layouts. Implement page designs in standards-compliant dynamic XHTML and CSS. Implement functionality in javascript and jquery. Design and development of school portal application

Cairo

• Managed the internal IT network.• Troubleshooting Computer and User problems.• Installing, maintaining, performing upgrades, troubleshooting and providing support for client operating systems.• Monitors and administrates network servers, user accounts and system access.• Managing, publishing, editing and modifying web content as well as site maintenance.• Tracking, monitoring and reporting on a monthly basis using Google Analytics and other tools

Diploma, Diploma In (Web Development), Very Good

Activities and Societies: Web Development, Web developer, Web Design Diploma in (Web Development)

Bachelor'S Degree, Computer Science, Very Good