Thomas Ames Email & Phone Number

Louisville, Ky, Us

- Led remote teams and successfully executed multiple federal IT projects, including the migration of M365 workloads, implementation of data governance frameworks, and deployment of multifactor authentication (MFA) solutions to enhance security across the SEC.- Achieved high user adoption rates by driving organizational change management efforts. Delivered comprehensive training programs and workshops, along with executive buy-in, to support the transition to M365 while maintaining business continuity.- Implemented user adoption strategies for M365, including targeted end-user training, executive engagement, and communication plans to maximize efficiency. These strategies improved daily active usage and optimized collaboration across departments.- Conducted cross-functional business process analysis and identified areas for improvement using the M365 suite. Leveraged automation to streamline processes, improving productivity across diverse functions.- Managed data governance by ensuring that all security protocols and compliance regulations were met in accordance with federal standards, including data retention policies and requirements.- Developed and enforced governance policies to ensure proper use of M365 tools while maintaining strict compliance with federal security requirements.- Collaborated closely with vendors and internal stakeholders, negotiating contracts and ensuring that third-party solutions were aligned with federal regulations and operational needs.- Provided regular reports to C-suite executives, including user adoption metrics, project timelines, and insights on the strategic implementation of IT initiatives. Utilized Power BI to visually represent key performance indicators (KPIs) and project milestones, enabling data-driven decision-making.

Remote

• Global Cloud Tenant Consolidation: Consolidated seven M365 tenants across global regions, reducing infrastructure costs by 25% while improving security, compliance, and efficiency.• M&A Playbook Development: Created playbooks for M&A, outlining strategies for tenant consolidation, security policies, and user migration for M365 and Azure services.• SharePoint Development & Migration: Led the migration of thousands of SharePoint sites to SharePoint Online, improving collaboration and developing custom workflows for document management.• Automation & Migration Tools: Built automation tools using PowerShell and Azure Functions to speed up migrations and automate workflows for teams in seven countries.• Cross-functional Collaboration: Worked with legal, financial, and technical teams during M&A to align M365 and Azure goals, ensuring compliance and security worldwide.• Global User Adoption & Training: Led M365 adoption strategies globally, increasing active users and improving cross-border collaboration.• Governance & Compliance: Implemented governance frameworks, MFA, DLP, and compliance regulations across seven countries.• Backup & Recovery Automation: Created automated workflows for O365 and Azure backups, reducing manual tasks and increasing reliability for distributed teams.• SharePoint Automation: Designed workflows for document approval, task management, and integrated Power Automate to increase operational efficiency.• Stakeholder Engagement & Training: Developed document retention policies and legal discovery systems to meet global regulatory standards.• Change Management & Upskilling: Developed upskilling programs for IT teams, focusing on AI, automation, SharePoint, and cloud technologies during M&A.

Remote

Carlisle Interconnect Technologies (CIT) is a subsidiary of Carlisle Companies. CIT designs, manufactures and markets a wide range of products across the world. My responsibilities included but were not limited to the smooth operation of the Microsoft O365 and Azure platform. Drove the acceptance of O365 through trainings and newsletters.

Remote

At ZeroDay Technology Solutions, we delivered white-glove, turnkey IT solutions across the technology industry. With a focus on supporting network architecture efficiency, ZeroDay boosts connectivity between people and devices to enhance the flow of data across enterprise companies. ZeroDay’s services are advanced by its ability to foster the right partnerships within the industry in order to deliver professional, collaborative, and first-class solutions. I worked as a remote manager located in Louisville, KY with an office in Cincinnati. I provided consulting services with various companies and security clearances across the United States. My primary focus was team management, Office 365 and SharePoint development as well as other various IT related services.