Tami C. Email and Phone Number

Elan Financial Services, Software Tester/ Business System Analyst, Irving, TXJune 2008 – PresentCertify FI’s on ISO 8583 financial transaction messages for their ATM and POS Debit cards via online testing. Results ensured customers were compliant with the message format standard (ISO8583) of the network.• Certify and monitored FI’s batch files which included PBF/ACH/Reports and Raw Data File• Responsible for setting delivery dates and managing clients expectations• Responsible for keeping HP Peregrine tickets updated (online tracking system)• Creates regression test plans and executes regression testing on new software releases and report discrepancies• Creates finding reports and test sign off document. Assists with technical support, software installation, problem solving and troubleshooting• Works with the business line and development teams to understand requirements and design to prepare test plans and cases as well as provide technical support and assistance when needed.• Review test plans for multiple projects and ensure that test cases and results meet requirements.• Develops and maintains relationships with external customers as it pertains to vendor test plans, test scripts and schedules.• Troubleshoot transaction production issues for various networks including Master Card/Cirrus/Visa/Plus/Pulse/Discover/AFFN/NYCE as well as our FI’s and Credit Unions.• Liaison between our external and internal customers• Responsible for adding and deleting FI bins

Army Air Force Exchange Services, QA Analyst, Dallas, TXApril 2007 – June 2008• SAP Transactionware POS & Supply Chain software solution: Waterfall SDLC• Wrote and ran manual test cases from specifications and technical documents• Wrote SQL queries to compare data from UNIX/Oracle system• Regression testing and new functionality• Tested credit transactions using various payment mediums including foreign currency• Wrote test cases for POS fuel functionalities• Configured the software and hardware through ISP/backoffice for fuel and non-fuel testing• Monitored UNIX credit server to ensure the correct responses were being generated for third party cards (e.g. AT& T phone cards, Vanilla Visa, Non Financial, Gift Cards)• Participated with a team of four other Analysts which deployed the Army Air Force Exchange Third Party product• Ensured the finished product meets the design objectives and any other appropriate criteria associated with the original request• Conducted different types of testing including functional, integration, regression, UAT, fuel, error etc

Fiserv EFT 2.0, QA Analyst, Morris Plains, NJ and Irving, TXJune 2006-December 2006 - contract• Energy software solution: Full Life Cycle• Wrote and ran manual test cases for product release notes• Knowledge of the EPOC platform containing software as JIRA and databases such as elread,qadmin, and ecf• Provided technical support on the projects live date• Loaded macros in taclcstm• Created and selected test data required to support each stage of testing• Identified and reported defects, verified fixes, and worked with Developers and Business Analysts to ensure defects are resolved• Documented and reported defects using the defect tracking system Test Director• Ensured test cases can be tracked back to requirement specifications and defect analysis reports

Genpass Technologies, LLC now Elan Financial Services, QA Analyst III, Irving, TXJune 2000-June 2006• Performed certification testing with RJE batch customers for file transmissions• Experience in maintaining and supporting multiple users on various simulators such as paragon fastest, VTS3, SIM++, and gensim• Ran tlog reports on the next day for transactions tested the day before• Maintained and wrote test cases and scripts for new ACI code enhancements and product release notes• Created and selected test data required to support each stage of testing• Identified reported and documented defects• Worked with the developers to retest and ensure the defects were resolved• Knowledge of ACI Base 24 Applications such as LCONF and NCPCOM• Certify new Host customer software for their ATM and POS Debit cards via online testing with the Moneymaker ATM network. Results ensured customers compliance with the message format standard (ISO8583) of the network.• Completed certification testing with Interchange networks such as NYCE, PULSE, MASTERCARD & VISA / PLUS.• Participated in and supported application product and business process testing for a web-based software that performed electronic filing transaction log reports• Converted over 400 ATM’s and 250,000 card base.• Provided Technical support for Financial Institutions on their Live Date

Affiliated Computer Systems, Computer Programmer, Dallas, TXMay 1999-June 2000• Unzipped and FTP’d customer files• Copied text and tiff files from an 8mm tape drive to the mainframe to print and Reprint customers work• Coded form in OGL and drew forms in Elixer, Converted forms from Elixir to AFP, Scanned Page Segments to Elixir converted them to AFP them downloaded them to mainframe.• Coded Blockbuster movie postcards to be sent out monthly to customers