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Tami Thomas personal email
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Two decades of experience in IT - Equipping employees and customers with knowledge, driving and supporting projects and leading teams and a decade of experience in training, education, software adoption, writing, and coaching: designed, planned, created, wrote, and edited student, customer, and end-user technical instructional materials; delivered 1:1 and 1:many software instruction; organized and facilitated technical training•Strengths: Relationship builder, connector, problem solver, attention to detail, workflow improver, loyal, discrete, time management, risk taker, flexible, creative, customer-centric, compassionate, organized, friction-decreaser, observant, collaborative, educator, analytical, curious, structure-creator, kindness, professional demeanor, ability to extend understanding and patience in stressful situations, comfortable with ambiguity and complexity, forward-looking •Certified scrum master and SAFe-trained•Available to work for any employer now or in the future without sponsorship.Employment Summary• Nov. 2013-Oct. 2022 Project Manager/Program Manager, StackPath/Highwinds• Jun. 2013-Oct. 2012 Engagement Manager, Flycast Partners• Jun. 2012-Apr. 2013 Project Coordinator/Manager and Business/Systems Analyst, Informa Software• Oct. 2008-Apr. 2012 Business Process Analyst/Recruiter, Infinity Software Development• Mar. 2005-Sep. 2008 Technical Trainer (Implementation Trainer/Business Analyst), Big Bend Hospice• Jan. 2003-Feb. 2005 Project Administrator/Training Coordinator/Certification Instructor, STI Knowledge• Dec. 1999-Jan. 2003 Implementation Trainer, GoCo-op• Prior - Librarian, Assistant professor of English, Writer
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Netsuite Product SpecialistCru Aug 2023 - PresentOrlando, Fl, Us -
Project Manager / Scrum MasterStrategic Solutions Group (Ssg) Nov 2022 - Apr 2023Needham, Ma, Us• Kicked off multi-year public health software development project with State of Florida• Led weekly client meetings; used Jira, Confluence, SharePoint, Excel, and Word to create and manage meeting minutes, RACI, and other project assets• Served as scrum master and project manager of small technical team creating and maintaining proprietary public health software for State of Virginia; coordinated releases -
Project Manager And Scrum Master (Previously Project Coordinator) (Formerly Highwinds)Stackpath Nov 2013 - Oct 2022Dallas, Tx, Us• Drove and supported projects and led technical teams of 10-40 employees; identified project dependencies and mitigated project risks • Led agile ceremonies as certified scrum master (CSM) for team of 15 and team of 4 • Initiated and cultivated cross-team communication; improved cross-team and internal workflows • Maintained project assets, communications, and work in Atlassian’s Jira and Confluence• Built and maintained team calendars and meetings with a focus on getting all the right people in the room the first time in order to quickly make decisions, create goals, and produce clear, owned action items; removed impediments and friction for action owners; cued action owners to help them achieve goals and complete action items on time• Managed administrative and organizational tasks• Promoted an environment focused on continued improvement and high levels of collaboration using project management and conflict resolution skills• Communicated with managers and executives across the company to organize communications, meetings, and project plan updates• Promoted team and company cohesiveness, efficiency, and culture: improved and facilitated onboarding processes; organized team lunches, happy hours, after-hours team-building events, other events, and a 2-day, 75-person internal, off-site technical conference• Facilitated cross-team knowledge transfer; organized and facilitated training series and ad hoc training sessions; created and managed learning library of training recordings and documents• Analyzed and provided workflow improvements for go to market efforts• Coordinated evidence submission for SOC2 compliance audit and passed on first attempt with no exceptions -
Engagement ManagerFlycast Partners Jun 2013 - Oct 2013St Petersburg, Fl, Us• Coordinated scheduling and engagement details for team members delivering professional services at customer sites -
Project Coordinator / Manager And Business / Systems AnalystInforma Software Jun 2012 - Apr 2013Maitland, Fl, Us-Managed team using Scrum: 3-week sprints, backlog triage, planning poker, daily standup meetings, retrospectives; performed hybrid role of product owner and Scrum master -To meet deadlines and release software monthly, coordinated work of technical team: 2 developers, 1 technical resource, and 1 QA resource-Interfaced with client decision makers and documented process workflow in three client environments, gathered business requirements, wrote user stories, and prioritized work (in Team Foundation Server ( TFS ) in Visual Studio)-Managed and coordinated software implementations, upgrades, and deployments -Designed, planned, created, wrote, edited, and proofread release notes and user doc-Assisted QA with test script writing and manual testing in Microsoft Test Manager (MTM)-Trained end users and provided on site support -
Recruiter And Business Process AnalystInfinity Software Development Oct 2008 - Apr 2012Tallahassee, Fl, UsRecruiter—Employee March 2009-April 2012-Gathered and analyzed requirements from hiring managers-Sourced technical and non-technical candidates for government projects-Reviewed and vetted resumes and candidates-Coordinated interviews, tracked candidate progress, and corresponded with candidates-Assisted in writing RFPs and RFQs for state government projectsBusiness Process Analyst—Employee October 2008-March 2009-Designed and wrote test plans, testing scenarios, and test scripts -Refined business requirements-Performed manual testing and QA and met deadlines-Reported and documented software defects in defect tracking software -
Technical Trainer (Implementation Trainer/Business Analyst)Big Bend Hospice Mar 2005 - Sep 2008Tallahassee, Fl, Us-Observed and interviewed internal customers to gather requirements -Documented process workflow throughout company-Documented and analyzed workflow of patient information throughout company-Interpreted internal customer requirements and workflow to IT implementation team-Served as liaison between internal customers and IT implementation team-Wrote and maintained project documentation and work schedules-Implemented Cerner Roadnotes and Homeworks electronic medical records ( EMR / EHR ) software in a paper-based environment covering eight counties and six teams-Promoted and marketed positive attitudes concerning organizational changes -Designed, planned, coordinated, and delivered hardware training on tablet computers-Designed, planned, wrote, edited, and revised company-specific process and technical user guide-Designed, planned, coordinated, scheduled, and delivered instructor-led, hands-on technical and process training-Provided software support for local and remote mobile workforce -
Project Administrator/Training Coordinator/Certification InstructorSti Knowledge Jan 2003 - Feb 2005UsCertification Instructor—Employee November 2004-February 2005-Delivered IT help desk soft skills certification training in major US cities-Earned ITIL certificationTraining Coordinator—Employee August 2003-November 2004 -Coordinated implementation training for employees of State of Florida agencies and coordinated IT help desk training-Delivered IT help desk soft skills certification coursesProject Administrator—Employee January 2003-July 2003-Supported team, wrote and managed documents, and managed schedules -
Implementation TrainerGoco-Op Dec 1999 - Jan 2003-Participated in entire software development life cycle ( SDLC ) and met deadlines-Gathered business requirements and developed ongoing relationships with customers in the US and the UK-Designed, planned, and created training and instruction-Delivered instructor-led, hands-on technical training on Procura in major U.S. cities for clients such as Marriott and Wyndham brands-Delivered instructional webinars-Trained internal resources-Developed and edited instructional materials -Wrote, edited, and proofread user technical documentation-Performed manual QA testing and advised QA testing team-Served on cross-functional internal business process improvement advisory team-Experienced full dot-com company life cycle from startup to explosive growth to closing
Tami Thomas Skills
Tami Thomas Education Details
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Lee UniversityEnglish And Intercultural Studies -
The University Of Tennessee At ChattanoogaEnglish: Writing
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University Of Tennessee, KnoxvilleLibrary And Information Science
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Certifications
Frequently Asked Questions about Tami Thomas
What company does Tami Thomas work for?
Tami Thomas works for Cru
What is Tami Thomas's role at the current company?
Tami Thomas's current role is NetSuite Product Specialist.
What is Tami Thomas's email address?
Tami Thomas's email address is ta****@****nds.com
What is Tami Thomas's direct phone number?
Tami Thomas's direct phone number is +172795*****
What schools did Tami Thomas attend?
Tami Thomas attended Lee University, The University Of Tennessee At Chattanooga, University Of Tennessee, Knoxville, Certifications.
What skills is Tami Thomas known for?
Tami Thomas has skills like Business Analysis, Sdlc, Requirements Analysis, Technical Recruiting, Management, Training, Curiosity, Leadership, Business Process Improvement, Library Science, Problem Solving, Technical Writers.
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