Collaborated on Salesforce platform development, focusing on custom solutions using Apex, Visualforce, andLightning Web Components.• Contributed to the development team by configuring, developing, and implementing improvements within theSalesforce Sales Cloud environment.• Automated business processes using Apex triggers, Lightning flows, and declarative tools to reduce manual effortand streamline operations.• Managed data using Salesforce Data Loader and third-party tools to perform bulk imports, exports, andtransformations efficiently.• Developed and customized object-level permissions and record access settings according to business specifications.Developed and integrated Salesforce with external systems (e.g., ServiceNow) using REST and SOAP APIs,enhancing data flow and streamlining operations.

Participated in the development and execution of business plans for the Sales Cloud project. Extended thefunctionalities using Apex, Visualforce pages.• Collaborated with cross-functional teams to identify customer and operational needs.