In my role as a Quality Analyst and Manual Tester, I ensure the quality and performance of software applications, particularly the PRISM CMMS (Computerized Maintenance Management System). My focus is on delivering high-quality, efficient products through rigorous testing, root cause analysis, and collaborative efforts with cross-functional teams.Key Achievements:Testing Methodologies: Led the implementation of advanced testing strategies (functional, regression, UAT), resulting in a 40% reduction in bug resolution time and enhanced overall product quality.Root Cause Analysis & Workflow Optimization: Applied root cause analysis techniques to pinpoint critical issues, cutting down turnaround time by 20% and boosting process efficiency by 15%.Cross-Functional Teamwork: Collaborated with development, UX, and product teams, improving communication and reducing bug resolution time by 30%.Real-Time Monitoring: Enabled real-time asset and process monitoring in PRISM CMMS, leading to a 25% decrease in asset downtime.Maintenance Management: Streamlined maintenance operations (breakdown, preventive, predictive), increasing asset reliability by 15% and reducing maintenance costs by 20%.Inventory & Reporting: Managed asset and spare parts inventory, boosting team productivity by 20%. Delivered detailed Daily/Weekly/Monthly reports, improving decision-making processes by 40%.Alerts & Notifications: Implemented proactive alerts and notifications, decreasing critical incidents by 20% through faster issue resolution.Technical Skills & Tools:Manual TestingBug Tracking & Reporting Regression & Functional TestingCMMS (Computerized Maintenance Management Systems)Root Cause AnalysisMaintenance ManagementUI/UX TestingSQL Database Testing