Senior Application Consultant
Current• Gathered and clarified requirements, designed system flow diagrams and consolidated project information into a wiki page. Developed project status dashboards in Azure DevOps, conducted Scrum meetings and grooming sessions, provided prompt clarification on queries, supported team tasks, prepared KT slides for system transition which is helped me and the team to increase the productivity 30%. Transitioned into a support engineer role during Post QA, ensuring smooth project delivery and maintaining high-quality standards with the help of monitoring tools Azure AppInsights.• Developed & Implemented the health declaration form (MCLHD) for PR applicants and integrated with ICA system. And, developed and deployed the MRSS Eligibility Checker, resulting in a 60% decrease in customer support queries and a 80% increase in user satisfaction.• Developed & Managed CRs and delivered 98% bug-free projects on time, achieved a perfect 10/10 customer service rating by achieving good customer satisfaction. • Conduct feasibility study and proof-of-concept exercise for eHousing Integration project.• Participated complete SDLC for change requests, ensuring timely delivery and adherence to quality standards, resulting in a 20% increase in project efficiency.• Provided impact analysis, effort estimation, and code review for change requests spanning multiple domains, and conducting end to end testing resulting in a reduction in defects and a 40% improvement in code quality.• Streamlined testing processes by creating negative/positive test cases and conducting API testing using tools like Postman and ThunderClient. This initiative slashed user testing time by 20% while boosting defect detection rates by an impressive 80%.• Demonstrated proficiency in .NET Core, Angular, AEM Forms & Sites, Azure Logic Apps, Azure Data Factory, Azure SQL and Microservices.