Tamisha Busby Email and Phone Number
Hello there, I'm Tamisha Busby, with years of experience under my belt, I bring a wealth of expertise in resolving complex issues, fostering lasting client relationships, and exceeding expectations at every turn.My strength lies in my ability to communicate effectively, navigate challenging situations with ease, and maintain a laser focus on delivering superior results. Whether it's tackling tough billing issues or finding creative solutions to meet client needs, I am dedicated to delivering excellence in every interaction.I thrive in fast-paced environments and am no stranger to adapting to evolving challenges. With a solid foundation in strategic problem-solving and a commitment to operational efficiency, I am ready to hit the ground running and make an immediate impact on your team.If you're looking for a dedicated professional who is passionate about delivering top-notch service and driving success, then I am the perfect fit for your company. I am eager to bring my unique blend of skills and experience to your team and contribute to your company's continued growth and success. Let's make great things happen together! Let's connect my email: tamishabusby@gmail.com
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Customer Service RepresentativeFlorida Public Utilities Company Nov 2022 - PresentUnited States -
Senior Customer Service RepresentativeDuke Energy Corporation Jan 2022 - Nov 2022• Talk to a variety of customers to gather vital data to provide accurate information about their account and billing• Develop good working relationships with other departments such as billing, credit, and revenue protection to ensure customers are being charged properly• Take escalated calls on the Resource Line and assist associates with customer accounts. -
Developmental Quality Assurance SpecialistDuke Energy Corporation Jul 2021 - Dec 2021Lake Mary, Florida, United States• Monitor associates calls and provide feedback• Conduct weekly call reviews with other regions to assure we are all calibrated• Assist associates with questions pertaining to rollover of new billing system.
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Senior Customer Service RepresentativeDuke Energy Corporation Nov 2019 - Jul 2021• Talk to a variety of customers to gather vital data to provide accurate information about their account and billing• Develop good working relationships with other departments such as billing, credit, and revenue protection to ensure customers are being charged properly• Take escalated calls on the Resource Line and assist associates with customer accounts.
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Business And Industries AssociateDuke Energy Corporation Nov 2016 - Nov 2019Lake Mary, Florida, United States• Assist Business and residential customers with billing questions• Start and Stop services• Assist New construction customers with billing and setting up services• Non-call assist with processing online emails from Business and New construction customers.
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Customer Service SpecialistDuke Energy Corporation Oct 2004 - Nov 2016Lake Mary, Florida, United States• Talk to a variety of customers to gather vital data to provide accurate information about their account and billing• Develop good working relationships with other departments such as billing, credit, and revenue protection to ensure customers are being charged properly• Take escalated calls on the Resource Line and assist associates with customer accounts.
Tamisha Busby Education Details
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High School Diploma
Frequently Asked Questions about Tamisha Busby
What company does Tamisha Busby work for?
Tamisha Busby works for Florida Public Utilities Company
What is Tamisha Busby's role at the current company?
Tamisha Busby's current role is Team lead | Customer Advocate | Inbound Call Agent | Ensuring Customer Satisfaction With Every Conversation, escalated calls.
What schools did Tamisha Busby attend?
Tamisha Busby attended Lyman High School.
Who are Tamisha Busby's colleagues?
Tamisha Busby's colleagues are Corey Gebhardt, Michael Mccarty, Steve Weaver, Michele Glaum, Matt Henderson, Jacque Phillips Iii, Pmp, Lucas Nievas.
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