Jonathan Tam Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Working within WIB Technology I worked closely with a portfolio owner and Risk SME's to develop the ESG roadmap and deliver against tactical solutions (primarily MS PowerApps). I acted as a scrum master for the technology delivery team that achieved an initial beta version, followed by a fully operational version of the PowerApps toolset. Concurrently, I.

Australia

Working with stream leads to integrate an acquired business into the NAB Private Wealth eco-system, covering Product, Operations, Data & Technology, Risk & Legal, and Change & Communications, this project was part of a very large acquisition project that would significantly increase the NAB offering and presence in the market. My role was primarily.

Sydney, New South Wales, Australia

The AMP Customer Complaints Framework (ACCF) is AMP’s response to both the introduction of the Australian Financials Complaints Authority complaints regulation (RG165 and RG271). ACCF has been a multi-phased project, in its fourth and final phase, delivering a compliant and optimised framework, technology solution, process, and capability to meet RG271.

Sydney, New South Wales, Australia

As part of the broader Customer Sanctions team within Financial Crimes Technology, my role focused on delivering optimisation and efficiencies across a SAS data platform and solution. More specifically, I managed the project requirements for the data loads of the platform and the rules-based engine of the solution – acting as scrum master to two highly.

Sydney, Australia

• As a project manager, I oversaw two very complicated data projects – APS221 (Large Exposures), Comprehensive Credit Reporting (CCR). Managing a combined budget of $7mill and 16 developers, BAs, designers, and testers.
• APS221 (Large Exposures) – Regulatory reporting solution using data from all parts of the Group and a focus on institutional and business banking. Primarily a concentration risk report for APRA, APS221 uses.
• CCR – Comprehensive Credit Reporting is an industry wide impact that is designed to provide the customer with the sales power. Westpac is a supplier and consumer of data that our team has ensure compliance across the.

Sydney, Australia

Fulfilled the Risk Product Owner role for a digital application project. Managed credit risk and product requirements, ensuring the project delivery team were compliant and within risk strategy.

Sydney, Australia

Transformation project in the Credit Risk Management space, leading the development and delivery of project initiatives for the digital decisioning of home lending applications. Worked with a technical BA and developer on tactical tools.

Sydney, Australia

Managed the delivery of IT and business initiatives to meet responsible lending compliance obligations. Worked with IT teams to develop process automated process controls and efficiencies to ensure compliance. Implemented processes to 400+ end users, working with change and training experts along the way.

Sydney, New South Wales, Australia

As Australia’s largest retailer, Woolworths Limited has the most trusted food, liquor and general merchandise brands and with recent expansion into home improvement, financial services and award-winning multi-option retail initiatives, our innovation and customer obsession is changing the face of Australian retail.The Customer Contact Centre supports these.

Sydney

Projects & Change Management is a new function for Personal Lending, with a focus on innovative projects and embedding and supporting the change management function.

Strategy and Risk advisory role to the portfolio and product management teams.

This role manages the risk strategies for Credit Card authorisations. There are strong relationships with limit management, collections, fraud and marketing. This role is part of the wider credit risk function for CBA Credit Cards.

Managed the implementation of risk based collections strategies, systems development and upgrades, and reporting and analysis of retail banking portfolios.