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Digital Boutique Consultancy for serious businesses who will do what it takes to become successful!Website Development & Management- WordPress, Shopify, WIXDigital Strategy - We build brandsOnline Marketing - SEO, PPC, SEM

Head of Project ManagementManage the entire digital production teamCustomer Relationship Management and stakeholdersDeveloping & implementing digital strategiesFacilitate workshops & discussionsCollaborating with Third-party service providersEducating & trainingHiring and recruiting staff

Responsibilities included:• Content Management and maintenance of the organisation’s website, microsites & intranet• Developing & implementing digital strategies to meet organisation marketing objectives & goals• Manage the Implementation of campaigns & projects• Managing SEO, SEM & social media platforms• Monitoring & reporting - Providing analytical data & optimisation recommendations• Troubleshooting & testing existing & new development platforms• Manage and maintain strong stakeholder relationships • Working closely with the marketing & communications team. Provide the best practice solutions• Facilitate workshops & discussions• Collaborating with Third party service providers, creative and digital agencies• Educating & training

Responsibilities included:Manage the Implementation of campaigns and projectsIdentify business requirements, Project scope documentation solution design, prepare briefs and technical requirmentsImproving online retention and acquisition by architecting a better user experience Manage and maintain a strong relationship with key stockholders across the organisationFacilitate workshop and discussionsEnsuring production sticks to the project plans methodologies focusing to meet business requirementsTroubleshooting & testing existing and new development platforms

included:Manage project timelines, scope, dependencies and risksSEO and Social Media strategic planningPresenting and communicating directly with clients.Negotiations with third party suppliers.Reporting project status and budgets.Ensuring production sticks to the project plans methodologies focusing to meet targets.AchievementsSuccessfully implementing and building the digital offering in a traditional agency.

Manage project timelines, scope, dependencies and risksPresenting and communicating directly with clients.Negotiations with third party suppliers.Reporting project status and budgets.Ensuring production sticks to the project plans methodologies focusing to meet targets.

Responsibilities included:• Meeting and Presenting products to clients• Analysing and market researching new products.• Trouble shooting and negotiating between suppliers world wide and major account clients across Australia• Creating and delivering reports to the Managing Director and suppliers• Preparing quotes and Submissions, Managing budgets, invoicing and preparing records for company accountant• Finalising and meeting tight schedule of dead lines for purchase orders.AchievementsReassessed the company's goals, targets and work structure in order to allow management to focus on bigger projects.Expanded suppliers and cliental contacts by targeting new business opportunities overseas and across Australia.

Responsibilities including:Managing and leading the company's website team of over 4 staffProject managing website ensuring currency of content and productsDirect marketing the company's products to the advertising and media industries.Managing the marketing budget and reporting to CEO on performance to planBusiness Development with focus on targeting and negotiating with new supplies.AchievementsReassessed the company's marketing plan and recalibrated it to attract new clients.Restructured the website to provide a "user friendly" interface to end users and potential clients.

Responsibilities included:Managing and leading a department of over 30 employees.Coordinating and managing MS product implementations for VIP clients.Managing an executive level of technical support from helpdesk team of over 10 staffAccount managing exciting clients and renewing their contractsPreparing invoices, financial and sales reports Hiring new staff and expanding the departmentBrain storming marketing solutions to expand client base.AchievementsRedeveloped the call centre's Business Technical Support Framework by streamlining processes and adding more useful tools to analyse and resolve customer needs. This in turn resulted in attracting a greater customer base and being voted the best Microsoft Support Centre in Europe.

Responsibilities included:• Meeting and presenting interactive digital advertising solutions to clients, assessing and defining client’s projects side by side with the design team and account manager.• Meeting strict project dead lines• Managing a busy tight production schedule.AchievementsSuccessfully managed the development and implementations of websites and web advertising campaigns for clients in the fashion, retail, business, advertising and media sectors.

Responsibilities included:Leading and scheduling work for a team of 4-6 web developersLiaising with high profile clients to identify their web development requirementsCoordinating the development of web solutions.Keeping the team up-to-date with the latest internet development technologies.

Produced and edited instructional courses and documentary videos as well as documenting events.Leading and scheduling work for a team of 4 people.