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Project Execution: Helped implement new methods, technical training of clients for transfer of methods, excellent at providing friendly service, collaborative team player, handle pressure well.Management: Trained personnel in research techniques and environmental testing, ensuring attention to detail and comprehensive understanding of methodologies and SOPs. Wrote work instructions to educate and implement changes for process improvement. Written reports of work performed providing data analysis of results. Proven experience organizing and managing lab daily tasks.Quality Control: Thorough knowledge of lab quality control process ensuring compliance under GLP/cGMP and ISO specifications. Revised Standard Operating Procedures (SOP), and authored Work Instructions for the Endotoxin Laboratory for better understanding of methods. Identifying departures, conducting root cause analysis, and implementing corrective actions. Basic quality tasks to include: monthly pellets (Microbiology Lab), calibration of pipettes, and environmental swabbing.

• Perform and document BET methods following protocols and SOPs in a cGMP compliant manner, using LAL and rFC kits to detect endotoxin and develop methods for LER in parenteral drug products.• Evaluating data using Gen 5 secure and WinKQCL software, and communicating data and calculations, review with team and summarize, discuss next steps, and trouble shoot deviations.• Perform laboratory maintenance and quality assurance procedures, qualify and verify equipment, environmental testing, cGMP documentation, using VIDAS, ZETA and LIMS.• Responsible for proficiency program and global process controls

Filing, recording data into Zeta, prepare food samples for analysis, autoclave materials for sterilize for next use, prepare samples for process validation, record temperatures for incubators to create needed environment for samples, maintain knowledge for Laboratory Information Systems (LIMS), assist other personnel performing test procedures

Abstracting ICD-9 codes from inpatient/outpatient medical records that fall under HCC Categories for Capitation Risk Adjustment for Medicare and coding to the highest of specificity. Assured that Medical Records were processed according to policy and procedure. Provided medical staff with incomplete charts and doc-uments for chart completion. Filed, and retrieved Medical Records ensuring con-fdentiality is maintained

Professionally greeted patients, verify referral receipts, and obtain insurance information and appropriate co-payments. Manage physician’s calendar and schedule patient appointments. Answered all incoming calls to the center. Started patient charts for HIM Department and effectively interact with assorted medical professionals on securing chart and other patient information.

Directed activities of 30-person serving and bartending staff. Developed and adjusted schedules to ensure adequate coverage. Conducted classroom and ongoing training sessions on internal procedures and customer servicing. Proactively interact with patrons to ensure pleasant dining experience and quickly resolve issues and complaints.