Office Associate, Sr.
Current• Remote data entry/billing. Process daily accessions without direct supervision. Accessioning diagnostic submissions using the laboratory information system (VADDS); verifying data and lab assignments to ensure individual labs have timely and accurate information in order to process submissions; creating new client accounts; ensuring laboratory information system client database is up to date and accurate. Manage the daily financial, operational, and business functions of the Wyoming State Veterinary Laboratory (WSVL) within established WSVL Standard Operating Procedures (SOPs) and Quality Assurance/Quality Control (QA/QC) guidelines. Maintain financial records for both daily accessions and miscellaneous charges• Provide customer service to clients in both public accessioning area and on the phone with questions related to submissions, reports, bills, invoices/statements and fee scheduleAssist WSVL personnel with questions related to submissions, reports, bills and fee schedule and resolve problems concerning the same.