Tammy Baxter Email & Phone Number

Westbrook, Maine, United States

Financial and Project oversight for over 8 million dollars of savings annually cross-functionally within the organization. Collaboration with Executive Leadership on strategic initiatives and projects to sustain financial success. Project management oversight to lead and champion cross-functional success. The strategic initiative focuses on KPIs driving projects for business success—a leader in communication and financial alignment for continued business growth strategies to help drive change management and interconnect business units.• Define and oversee cross-functional projects to ensure gross margin improvement to the organization.• Planned and executed operational budgets to reduce the gross margin by $ 8 million annually.• Decrease test costs annually by lowering production costs.• Operational efficiencies cross-functionally.• Implementation of strategic initiatives to develop an operational center of excellence.• Financial planning and building initiatives.• Metrics, KPI for operational efficiencies• Develop alternatives to significant business problems. Select specific action plans that will best meet the identified long-term business issues. Anticipate long-term future problems, resolve current issues, learn, and adjust based on prior results and prior project leadership experience. • Assure that projects will effectively integrate with existing programs and strategies to attain long- and short-term business goals. Recognize the broader implications of actions and proposals on the final project outcome, related systems and activities, and general business strategy.

Portsmouth Nh

Defined and executed supply chain strategies to ensure performance optimization and operational excellence in a multi-site setting, guaranteeing patient care and optimal outcomes. Collaborated with department heads to orchestrate new product, service, and business line launches that addressed and met patient requirements. • Successfully saved Novocure $1M in the cost of onboarding an external CRO partner by bringing management of drug supply in-house, fully aligned cross-functional departments using negotiations skills. • Transformed financial budgeting for Novocure to generate $400K bottom line savings in a year, with full control of a $20M budget, while moving KPIs for service delivery from a 65-day to a six-day turnaround.• Directed new business development and partnerships in liaison with the marketing team and aligned campaigns to the overall mission and growth goals in Oncology Service Line. Collaborate on Sale of DME product to Providers/ Hospitals.• Conducted global risk assessments and action planning to mitigate issues and ensure clinical supply success; built key relationships with third-party vendors, Oncologist and their staff, and drug manufacturers to optimize pricing and delivery. • Saved $1M by bringing drug supply management in-house and negated an external Contract Research Organization (CRO) onboarding. Drug discovery and strategic thinking.• Aligned cross-functional departments by establishing clear goals and objectives underpinned by promoting a cohesive culture.• Hired qualified, knowledgeable, and highly skilled personnel into correct roles to drive the clinical supply chain forward and trials through to enrollment status. • Provided quarterly board reports on Operations and partnered with Senior leadership team on strategy for growth.• Financial oversight and financial planning for annual budgets Globally, Travel Globally for oversight Global Team.• Oversight for KPI development and strategic initiatives.

Portsmouth, Nh

Successfully project managed diverse projects across multi-site operations with a focus on lean principles; oversaw SOX audits, controlled budgets, and built collaborative partnerships to oversee oncology clinical trials, clinical drug distribution and oversaw clinical drug distribution on a global scale. Served as ACHC accreditation consultant and assisted in conducting the latest survey. • Successfully implemented a lean-based culture in the US Operations, which enabled a 10-fold growth in patient delivery by driving increased efficiency and productivity.• Ensured efficient and effective operations of processes in delivery of patient care.• Developed and executed KPIs for the service department that reduced a 65-day turnaround period to just six days.• Consistently ensured 100% on-time, in full delivery of essential durable medical equipment, resulting in high patient satisfaction levels for all treatments.• Generated significant savings in the bottom line of $400K in one year through strategic financial forecasting and budget management of $20M.• Oversight for ACHC accreditation and FDA, TUV audits both commercially and clinically.• Oncology collaboration Globally with all clinical trials oversight for CRO’s and sites compliance.• Strategic vision and implementation for growth plans, staffing plans and technology plans.• Cross Functional collaboration and teamwork with Executive Leadership, Board and CEO.

210 Commerce Way Portamouth Nh

Oversaw revenue cycle optimization as project management director, initially supervising a team of four direct reports expanded to 28 personnel on a multi-site level, with full budget control. Shaped and aligned strategic objectives for dispensing medications as part of the Provider Rx process and supervised associated SOX audits.• Innovation and accelerated therapy delivery for patients by implementing DocuSign during the pandemic to enable providers to send every Rx seamlessly.• Acted as a high-level partner to a DME company in the strategic setup of Rx processes and ensured alignment with consent protocols.• Championed continuous improvement through process streamlining for operational and intake teams, resulting in higher performance.• Adapted to support cross-functional teams on an ad hoc basis, including key core launch and readiness team members to introduce MPM GEN 2.0, CRM systems and software.• Analytics and data analysis by Region/ by Country to optimize sales to help increase revenue growth, strong analyzing abilities• Oversight for patient and provider satisfaction survey’s and developing KPI to support both patient and provider satisfaction.• Collaboration with Engineering team on all new functions of the DME device and other products.• Operational technological proficiency with CRM system.• Legal oversight for RX process and DocuSign as well as all other procedures and policies within Operations

Lebanon, Nh

Applied a data-driven approach to fulfill ACO contracts with a portfolio of healthcare insurance companies, including Cigna Corp, Anthem Inc, Martins Point, Well-Sense, and UHC. Focused on internal quality assurance, enhanced patient experience, and increased health management by engaging with external agencies to negotiate contracts. • Identified opportunities to improve outpatient practice as a CHAPS assistant and ensured alignment with other affiliate hospitals. • Partnered with senior leadership on propelling strategic initiatives, such as leakage evaluation, to shape action plans. Sought interoperability and usability enhancements by initiating Healthy Planet IT and EPIC project management. Served on the Quality Management Committee to align output quality with applicable laws. • Defined and executed strategies for growth, negotiated third-party contracts, soured new partnerships, and oversaw all aspects of mergers & acquisitions.• Positioned entry into Next-Generation ACO by writing the implementation strategy, SNF three-day, and Telehealth waivers in line with the quality system.• Improved quality and standardized care delivery and transitions for outpatients by implementing a 2015/16 Physician Quality Reporting System (PQRS).

Epping Nh

-Direct oversight of al Quality Metrics and assuring meeting highest standards for Patient Delivery and Care-CARF oversight and CARF accreditation

Sanford, Maine

• Developed and updated Eldercare polices for MDRO(multi drug resistant organisms), Infection Control policies, Emergency Management policies.• Developed and updated all the Emergency Management Plans to include security, code red (Fire), Code Blue (cardiac code), Code Green (elopement), Code Triage (internal or external disaster), Evacuation within and outside of the Eldercare facility and other related policies.• Participated in restructuring of the medication management program.• Pre survey preparation for Newton Center Rehabilitation and Nursing care facility• Assisted the Eldercare Administrator V.P, and the Director of Nursing (D.O.N) with State Survey activity during survey process.• Participated in Environment of Care committee, Infection Control committee, C.N.A and Nursing meetings.• Education development for staff licensed and unlicensed at Newton Center to include the planning of the 2014 education calendar.• Assisted with the development of a new orientation/ training program at the Eldercare Facility.• Developed and implemented a disaster tag system to be used during a Code Triage or Evacuation of residents from the Newton Center facility.• Assisted with Facility and Physical Plant infrastructure fixes and assuring completion of all work orders by the facilities/ maintenance department and worked with Environmental services to do a major cleaning project of the floors at Newton center to assure safety of the residents during the project.

Southern Maine Health Care (Formerly known as Goodall Hospital), Executive Director of Goodall Health Partners a Dept. of SMHC, Emergency Management Chair, IT project Analyst/ Manager. 2012- 2014• Oversaw the Joint Commission regulation oversight resulting in a deficiency free survey and praise from the inspectors on multiple occasions.• Worked with Senior Administrators on joint hospital merger of provider practices and hospital emergency management leading to streamlined practices, policies and patient care consistency.• Became one of the lead project management facilitators on the building expansion of the medical office physician space including diagnostic imaging, and led capital purchasing to include maintaining fiscal responsibility.• Analyzed financial budgets and planned ways to increase volume and maintain operating budget within fiscal means.• Led the strategic planning and implementation of community health initiatives such as increasing male flu vaccines and pediatric weight management creating a healthier community partnership.• Oversight for first United States H1N1 vaccine clinic for pediatric patients in partnership with US Government and National Defense.• Emergency Management oversight for Hospital and collaborated with local, State and Government officials for annual disaster drills and held highest level of Emergency Management certifications.

Biddeford, Maine

• Oversaw the laboratory quality control, assuring patient safety.• Managed the reporting of transfusion and infectious disease reporting to the State with a Patient First Response.• Analyzed and brought in new instrumentation into the organization to better serve the customer's needs, enhancing quality of care.

Sanford, Maine

• Inspired confidence in the providers keeping a low turnover rate leading to a decrease cost in provider recruitment.• Led an effort to increase quality measures and reporting leading to financial benefit to the organization with meaningful use money,PQRS medicare dollars, and E-Prescribe money.• Improved relationships with internal customers of hospital organization, earning trust, respect of all internal departments, nursing staff and leaders and providers by acting as a positive hospital administrator when on call and as a positive resource during straining times.• Inspired confidence in direct reports to mentor their skills, abilities, and management skills to allow for their enhanced development and increased career advancements.

Sanford, Maine

• Devised and directed an operational management and oversight of clinical aspects of 11 provider based physician practices in multiple locations.• Streamlined the coordination of performance improvement initiatives including Joint Commission, State and Federal compliance, Point of Care testing, and diagnostic imaging services within the practices• Led the integration of a large multi specialty provider practice for 16 providers from a private practice culture to a hospital based practice leading to a positive patient experience and excellent quality of care.

Sanford, Maine

• Developed and led the Blood Bank and hospital transfusion services leading to a successful patient safety culture around transfusions.• Oversaw the reporting structure to the State for the hospitals infection control program and transfusion program.• Devised a successful history of blood drives for the hospital and the American Red Cross leading to a financial savings on the hospitals blood supply.• Leadership for planning, developing, marketing, operations for two annual blood drives in partnership with American Red Cross to help maintain annual blood supply for communities.

Masters In Science Managmenet, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Medical Technology