Tammy Brandon Email & Phone Number

Florida, United States

St. Petersburg, Florida, US

Currently working with ServiceNow's ITSM platform - specifically Catalog and Workflow. This includes configuring new and existing Service catalog items as well as building the workflows and notifications. Other responsibilities include working with client scripts and UI policies, update sets and other components of the ITSM model. This is incorporated with.

Responsible for the day-to-day administration of ServiceNow. This includes supporting the ITIL process of Requests, Incidents, Change, and other service modules. Other duties include the analysis and gathering of requirements, documenting user and process requirements, functional requirements, and developing technical requirements and maintaining, and.

Responsible for the day-to-day administration of the CA Endevor Software Change Management tool. This includes the administration of the tool and how it is used to automate, control and monitor mainframe application development processes and life cycles of the organization.

Tampa, Florida, US

Performed both as a systems analyst and computer programmer. Designed and develop software and computer systems. Implemented the designs by writing the computer programs as well as updated and repaired existing programs. Performed all aspects of the Systems Development Life cycle (SDLC).

Tampa, FL, US

Wrote code for software applications in COBOL, JCL, EZTreve, and CLISt. Research and examine current systems. Performed testing for code changes and implemented changes into production. Performed post-implementation follow-up and review.

Tampa, FL, US

Worked with senior programmers to develop software required to meet the needs of clients. This included gathering information from the client and analyzing a client's needs to determine if things could be done better or easier..

Associate Of Arts (A.A.), Business Adminstration

Bachelor'S Degree, Management Information Systems, General