Tammy Chapin work email
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Tammy Chapin personal email
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I am an I/T professional with 30 years of experience working for a Fortune 50 company, possessing multiple areas of expertise, such as Corporate IT Auditing, Crisis Management & Business Continuity, Change Management, Project Management and Implementation, Operational Excellence, I/T Operations Management & Monitoring, Reliability Engineering and Customer Service. I have been fortunate to have experience in roles that have allowed me to interface with multiple facets of the organization and to be able to collaborate with and assist with the integration of multiple work processes within various global functions, such as: EH&S, Customer Service, Finance, HR, Information Systems, Legal, Market Sell, Manufacturing, Procurement, Public Affairs and Supply Chain.
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It Staff AuditorDowMidland, Mi, Us
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It Staff AuditorDow Aug 2017 - PresentMidland, Michigan, UsServe as an Internal IT Staff Auditor for The Dow Chemical Company, performing audits to assess and understand risks across the company.•Performs audit work such as interviewing, testing, analyzing, documenting and evaluating. •Provides an assessment of internal controls within multiple assigned work processes across an internal business or function using organizational knowledge and experience in IT auditing.•Identifies gaps/risks around internal controls and collaborates to proactively define solutions.•Collaborates on department process improvement projects.•Provides informal guidance to new team members.•Serve as Corporate Auditing Department Safety Coordinator. -
I/S Crisis Management & Business Continuity ManagerDow May 2013 - PresentMidland, Michigan, UsServed as I/S Crisis Manager and I/S Global Recovery Coordinator:•Provided Business Continuity leadership, planning and training to the Business Services Integrated Crisis Management Team and our functional partners.•Designed & implemented crisis table top exercises for Business Services and functional partners. •Gathered & analyzed Business Impact Analysis data for applications/functions/sites (50+ performed).•Testing coordinator for annual Disaster Recovery Exercise (70+ end-user contacts/360+ test sets).
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Operational Excellence ManagerDow Oct 2012 - Dec 2013Midland, Michigan, Us•Performed Work Break Down Structure on IT Operations resources (50+ people, tasks and teams) and assisted with identifying and optimizing over 12 work processes.•Lead the implementation of standardized training checklists and skill assessments for all IT Operations teams (50+ people) and the implementation of MyLearning Operations curriculum (lead the creation process of 39 technology-specific courses). •Delivered standardized communication plans to all IT Operations teams.
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I/S Change ManagerDow Mar 2006 - Oct 2012Midland, Michigan, UsActed as the lead Change Management Subject Matter Expert for the change management and project implementation work processes of the Dow ERP/Diamond Systems - SAP's Business Suite 7.0 (largest SAP implementation-to-date with over 43,000+ users):•Developed and managed Change Management work processes for : HP Quality Center, Change Advisory Board (CAB), SAP Solution Manager Processing, Change Management documentation and Microsoft Patching Change Management Coordinator.Reviewed, analyzed and managed Global I/T change requests for Mainframe, VMS and Dow ERP/Diamond Systems.•Change Management Implementation Leader for 3 global ERP implementations, managing over 2,500+ changes (SolutionManager)/ 1,500+ Infrastructure and Application changes a year in the areas of Procurement, Produce Product , Integrated Supply Chain, Customer Service, Market Sell, Record Report/Financials, Environmental Health & Safety, Manage Information, Lead People, Reporting, and Enterprise Data Management.•Project Management of Change Management work processes from implementation through steady-state, Operability and Change Management Metrics.•Provided Operational Excellence and Project Management skills for multiple globally implemented I/T projects and changes.•Created and delivered training to 25+ Mumbai and US resources.
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Customer Service RepresentativeDow Mar 2001 - Mar 2006Midland, Michigan, UsPolyolefins/Plastics CSR:•Responsible for transitioning and servicing 50+ medium-sized and core key customer accounts from Union Carbide to Dow Chemical within the Base Plastics portfolio. Tasks included:•SAP R2 & SAP R3 Order entry, product returns, Quality Management (QM), customer order calls/complaints, Elemica, Telemetry, and MyAccount@Dow customer order management, interfacing with Receivables Specialists, Pricing Coordinators, Customer Credit Manager, Supply Chain Planners, Plant representatives, Sales Representatives and external customers (email/fax/phone) on a daily basis.
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I/S Operations Specialist And Team LeaderDow Mar 1993 - Mar 2001Midland, Michigan, Us•NT Team Leader - managing 10 staff members, providing technical expertise and creating work process documentation.•Crew Leader for Operations Staff - managing 6-10 staff members on a rotating shift, providing leadership & monitoring support for 30+ mainframe images. •Mainframe Operator - monitoring, troubleshooting and escalating issues for 30+ mainframe images, on a rotating shift basis.•Tape Operator - management of Dow's IT tape library for onsite and offsite storage.
Tammy Chapin Skills
Tammy Chapin Education Details
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Central Michigan UniversityMarketing -
Delta CollegeGeneral
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Bullock Creek High SchoolHigh School Diploma
Frequently Asked Questions about Tammy Chapin
What company does Tammy Chapin work for?
Tammy Chapin works for Dow
What is Tammy Chapin's role at the current company?
Tammy Chapin's current role is IT Staff Auditor.
What is Tammy Chapin's email address?
Tammy Chapin's email address is tc****@****dow.com
What is Tammy Chapin's direct phone number?
Tammy Chapin's direct phone number is +198963*****
What schools did Tammy Chapin attend?
Tammy Chapin attended Central Michigan University, Delta College, Bullock Creek High School.
What are some of Tammy Chapin's interests?
Tammy Chapin has interest in Social Services, Kayaking, Children, Volunteering, Traveling, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief.
What skills is Tammy Chapin known for?
Tammy Chapin has skills like Business Continuity, Business Impact Analysis, Operational Excellence, It Operations, Change Management, Disaster Recovery, Customer Service, Project Management, Training, Crisis Management, Reliability Engineering, Itil.
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