* Responsible for interacting with business to develop, document and implement technical solutions to meet business requirements. * Perform manual and scripted changes in DNA per Vendor setup requirements* Translate and document functional specifications into software vendor requirements and coordinate vendor delivery. * Manage the installation of application fixes, releases and enhancements in Dev, Integration, PreProd and Production systems, following IT Change Control guidelines. *Develop functional requirements, Deployment Plan document, Op Readiness Document, Back out Plan and Troubleshooting Guide, if required. * Use SDLC practices for supporting Waterfall and Agile methodologies.

* Responsible for interacting with IT department and business groups (Manufacturing, BI Reporting, Salesforce) to elicit requirements and build BRD's for improvement initiatives.* Partner with systems analyst, developers, and quality analyst to identify/document solutions for replacement of manufacturing database project.* Convert manually extracted repair data to be automatically fed into EDW and establish BI reports. Perform data mining and mapping of 125 fields for end users to be able to make informed decisions on what data should be included in extract and loaded into EDW. Remove redundancy and maximize BI reporting for trend analysis.

* Liaison between business and IT, translating business requirements into functions, design specifications and coordinate with in house and third party development, user acceptance testing and provide analysis of designed systems.* Translate business objectives into system requirements. Design details of automated systems and propose business process changes where needed.* Investigate and develop context diagrams of “As-Is” processes for 13 Clients to capture business requirements for outdated systems that will need to be converted to current systems. * Participated in a vendor evaluation for a service management platform resulting in the selection of a platform “Service Now”. Create User Stories and Test Cases for implementation.

* Responsible for creating and translating high-level business requirements into detailed, traceable technical requirements for complex, mission critical applications. * Partner with developers and business analysts to accurately document technical requirement scenarios. * Act as liaison between the project team, internal customer community, and software development team. * Provide expertise knowledge of HP Quality Center for updating and maintaining defect log. * Effectively use a variety of business analysis techniques including: interviews, document analysis and use cases to define technical requirements. * Update/Maintain Technical Specification document for each defect fix or release.* Update/Maintain Screw Turn Wiki to match/mirror Technical Specification document* Self starter and able to work independently while meeting project timeline.

*Responsible for gathering and documenting business requirements, business process modeling, research, analysis and other business services on assigned Port Of Seattle projects with external vendor and internal vendor. *Worked with external vendor to create, define and maintain documents (Change Request template) and (Change Request process flow) which maps to the Statement of Work. No standards established for interactions with Project and Vendor teams prior to creation. *Created/maintain Content diagram of Systems process flow for the purpose of reflecting "as is" and "to be" to assist in providing a mutual understanding of requirements. *Created/maintain AIDX standard feed format for Airline flight data. Converted Serial feed to AIDX XLM tag format with business rules identified for processing of old and new fields. Produced common AIDX template for future Airline feeds to convert to the AIDX standard. *Joined International Air Transport Association (IATA) to be able to enhance knowledge and understanding of AIDX standards. To gain insight into total air traffic cycle. *Self-starter with the ability to collaborate with business partners, project team, technical resources and vendors.

* Responsible for collaborating with all areas of the business (web, mobile, tablet) to create and mature project requirements in the transactional web-based applications with a focus on the user interface experience. * Provide technical guidance. Partner with the Backlog owner to understand requirements and identify gaps in functionality using the Agile Methodology. * Collaborate with Project Sponsors to ensure project documentation is complete and consistent. Decompose large work items/stories into smaller independent components for implementation in 2 to 4 week Sprints. * Act as a liaison between Project Sponsors/Stakeholders and work with Scrum teams to foster continuous improvement of project processes. * Lead work sessions with technical team members to address questions or issues and resolve production issues with systems and provide troubleshooting guidance. * Work closely with third-party vendors by providing documentation of key systems and functional overviews when required.

* Provide/verify all English verbiage from screen layouts for translation into four foreign (Germany, Spain, France, Netherlands) languages to outside vendor.* Provide Glossary information for translation into foreign languages. * Develop a business analysis work plan to manage own and team's activities, task deliverables and schedule with team located in India.* Responsible for assigning and supervising integrated testing scripts for team.* Create and Implement testing strategy for each testing environment. Use current Build verification tests (BVT's) or create BVT for new processes. * Responsible for entering, verifying and assigning defects for disposition in Quality Center. Dispositions ranged from backlog to Production must fix defects.* Define, create and provide status of defects, level of testing activity and progress of timeline to management.* Design, create and provide User Guide for each foreign language.

for Reference Engineering Data Automated Retrieval System (REDARS) * Research and document functional and business requirements for the following REDARS applications: View, Compile List, Download and Set User Preference. Review, approve, and insert missing test case scenarios that are created from outsourced vendor. * Used SQL to locate data for executing test case scenarios in various environments (Development, Test and Freeze) for validation of system functionality against specifications. * Document and present application anomalies in test environments to outsource group co-located on-site and in Russia. Perform checkout process as part of install to Production. * Lead, facilitate and document creation of Software Development Life Cycle (SDLC) as it applies to REDARS application. * Clarify purpose and importance while stressing major points for the need of a SDLC checklist. * Establish interpersonal relationships by helping co-workers feel valued, appreciated and included in discussions.

include being the single point of contact for 787 and Toolbox applications which are in the process of becoming available to Airline customers via MBF portal. * Provide technical knowledge and expertise for translating clear concise requirements into functional, business or technical specifications utilizing the Macroscope Methodology. * Used MS Access for creating reports for management. * Facilitate and foster communication between Boeing applications, system architects and MBF software developers to ensure all business and functional requirements are documented, tested and implemented. * Communicate IT standards and provide the applications with information on web tools available for creation of web pages, metrics and to assist in streamlining their work loads. * To assist, aid and align customer expectations of MBF portal performance to reality. * Promote the can do attitude and utilize a thinking outside the box philosophy with team members and partners. * Leads the development of and delivery of training to ensure compliance with policies, procedures and corrective action. To guide and coach team members to improve their skills while achieving challenging goals. Inspire and motivate others to excel in their performance. Practice a willingness to take the initiative for independent action. * Lead the effort for attaining a CMMI Level 2 assessment and provided level setting for the progression to CMMI Level 3. * Participate in Lean workshops to assist in development and implementation of Lean+ Processes.

Interface with internal customers/end users for documenting requirements, providing testing of software in multiple environments and communication of all impacts to the affected parties. * Enhance and maintain the current WIRS Production system. * Perform Project Management role on designated projects. Build and maintain an effective working relationship with the outsourcing group located in Russia. * To promote and use the P+ Methodology. * Mentor and provide documentation and knowledge transfer on all levels. * Organize and facilitate WIRS bi-weekly team meeting for the purpose of building positive team relationships and communicate current and future work assignments.

for Spares Pricing and Estimating (SPED) * To act as a liaison between the customers, data analysts, software developers, and system architects to ensure business requirements are documented. * Analyzing specific business processes in relationship to SPED and Sonic functionality (in support of pricing Quotes and Sales). * Used MS Access for locating data and pricing scernios.* Providing implementation support with integration of tasks, customer requirements, testing of software, and translating business requirements to technical requirements while communicating impacts to all affected parties. * Participating in all phases of the systems life cycle, using common software development processes, interfacing with customers, and other organization personnel. * Automated all manual reporting processes to help free up resources to perform other Production tasks. Provide mentoring, documentation and training on all levels. * Continued Education by attending Padgett Thompson classes: Communicating with Diplomacy and Tact, Managing Emotions at Work and Powerful Communication Skills for Women.

Team lead for maintaining and supporting documented requirement changes for Combase Update and Reporting, IERS to Combase Interface, Prod Conversion Interface and WinDe (All of these systems were replaced by People Soft) until transition to People Soft was implemented.* Apply systems and software techniques to develop architectural deliverables for the Heritage Boeing Legacy system. To communicate all changes to People Soft organization for ensuring all new functionality is available in new system. Perform testing in multi level environments in support of Production* To guide, promote and use the P+ Methodology. Mentor and provide documentation and knowledge transfer on all levels. * Create and present Bidders documentation to Management and Vendors for the purpose of outsourcing transition project. * To provide backup for IERS architect when not available. * Provide 24 hour on-call support of the Production system.