Tammy Ecker Email & Phone Number

2012 Earl Road, Fort Myers, Fl, 33901

I answered multi-line phones, scheduled estimate calls for our salesmen, I did all the running for notice of commencements, and for filing permits, I even hung(posted) permits, filing, entering accounts payable with quickbooks, sending emails out to our employees, keeping the communication flowing so that there is no break down(very important), writing checks when picking up permits, documents, contacted customers regarding permits that needed to be delivered, put in orders for our install crew to go back on a job, set estimates for add on jobs, etc...

951 Country Club Blvd Suite A, Cape Coral, Fl, 33990

>Outgoing telemarketing sales and support in a fast-paced call center environment.>Skilled in resolving customer service issues and finding "Win Win" solutions.>Demonstrated ability to upsell additional products and services.>Completed up to 500 courteous, professional hand-dialed calls per day.>Sold and scheduled appointments for air conditioning maintenance services.>Excellent performance evaluations.

2213 Andrea Ln, Fort Myers, Fl 33912

>Responsible for answering multi-line phones, data entry and filing.>Assisted customers and directed to specialists to address needs for HVAC, heat pumps and solar panels.>Scheduled maintenance calls for air conditioning tune-ups, solar panels, and heat pumps.>Scheduled free estimates for new units.

Naples, Florida Area

>Assisted clients with activities of daily living, including bathing, shopping, ambulation, meal planning, cooking, light housekeeping, laundry, exercises and transportation.

Fort Myers, Florida Area

>Facilitated educational groups on addiction and its effect on the brain.>Providing individual patient counseling.>Responsible for new patient intake, recording blood pressure/pulse, light housekeeping, serving meals, patient charting, assisting with patient discharges, data entry, answering phones, and assisting Nurses as required.>Transported patients to hospital and psychiatric evaluations.

Fort Myers, Florida

>Outgoing telemarketing sales and support in a fast-paced call center environment.>Completed up to minimum 375 courteous, professional hand-dialed calls per day.>Recruited, interviewed, hired, trained and managed 7 marketing staff.>Maintained low staff turnover through effective motivational management.>Scheduled appointments for air conditioning and heating system inspections.>Served as Marketing Room Team Leader.>Responsible for organizing marketing materials, answering phones, and data entry.>Dispatched calls for Service Technicians.

Fort Myers, Florida Area

>Outgoing telemarketing sales and support in a fast-paced call center environment.>Completed up to 375 courteous, professional hand-dialed calls per day.>Scheduled appointments for air conditioning and heating maintenance.

New Paltz, N.Y.

Kingston, N.Y.

>Assisted clients with activities of daily living, including bathing, shopping, ambulation, meal planning, cooking, light housekeeping, laundry, exercises and transportation.

Ged, General Education Diploma

Education record