Tammy Elder Email & Phone Number

Martinsville, Virginia, United States

-Develop yearly budget and own site P/L-Drive, develop and lead continuous improvement initiatives and activities towards achieving yearly improvement goals-Build a culture of continuous improvement through execution of Radial Operating Model-Develop talent and site succession plans-Drive high levels of client Satisfaction and Employee Engagement-Drive safety, policy and procedure adherence-Provide direction and support to direct reports. Coach to ensure career… Show more -Develop yearly budget and own site P/L-Drive, develop and lead continuous improvement initiatives and activities towards achieving yearly improvement goals-Build a culture of continuous improvement through execution of Radial Operating Model-Develop talent and site succession plans-Drive high levels of client Satisfaction and Employee Engagement-Drive safety, policy and procedure adherence-Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved-Maintain a working knowledge of all operational processes-Review and follow-up on results of production, efficiency, costs and inventory accuracy-Interact with senior management while providing updates and solutions on issues about business impact-Engage with broader Radial team for support to site operation-Build strong and positive relationships with new and existing clients-Adhere to all applicable Federal, State and Municipal safety and labor law Show less

Martinsville, Virginia, United States

-Lead and direct the Fulfillment Operations Group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements and employee training and development.-Work with the Director of Operations to influence corporate strategic plans.-Work with functional leaders within the company to ensure compliance to company policy and procedures.-Ensure… Show more -Lead and direct the Fulfillment Operations Group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements and employee training and development.-Work with the Director of Operations to influence corporate strategic plans.-Work with functional leaders within the company to ensure compliance to company policy and procedures.-Ensure that the facility is in compliance with Federal/ State/ local ordinances, laws and regulations.-Ensure that safety is always a strong part of the culture and environment within the facility.-Obtain annual, monthly, and daily goals for various productivity and quality levels.-Lead the Fulfillment group to operate in a cost effective and competitive manner while driving continuous improvement.-Manage, train, and develop the facility managers and supervisors in hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems or removing obstacles. Show less

Martinsville, Virginia

• Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes.• Monitor daily performance of all operations and management and taking action as required to maintain operational compliance with all company policies, procedures, and cost control objectives.• Create and maintain a well-trained staff that could be promoted through cross training and mentoring.• Adherence to all management by objectives.• Manage financial budget in all areas of… Show more • Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes.• Monitor daily performance of all operations and management and taking action as required to maintain operational compliance with all company policies, procedures, and cost control objectives.• Create and maintain a well-trained staff that could be promoted through cross training and mentoring.• Adherence to all management by objectives.• Manage financial budget in all areas of controllable expenses.• Review daily departmental goals, accomplishments and potential problems.• Ensures all orders are processed in an efficient, accurate and timely manner, ensuring proper procedures and training are provided to hourly associates.• Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, merchandise damage minimization and safety.• Responsible for training new associates. Provides coaching and feedback to exempt staff.• Performs evaluations of exempt associates. Cascades goals, mentors, and develops supervisory staff.• Helps determine staffing needs for optimum departments operations.• Monitors standard procedures and implements new procedures when necessary to ensure that the overall operation runs effectively.• Ensures the Partner SLAs are adhered to at all times.• Maintain a working knowledge of all operational processes.• Consults with distribution center management to ensure consistent use and enforcement of these policies and procedures.• Levels and partners with Talent Acquisition to ensure adequate staffing for present and future needs. Works closely with supervisors and lead personnel to improve the quality and effectiveness of the overall operation.• Monitors staffing and actively participates in the hiring process.• Oversees the development of associates by ensuring they are educated, given the proper tools to do their jobs, and can contribute to the total operation. Show less

Martinsville, Virginia

-Provides direction and support to part-time site CI champions-Plans, performs and implements process improvement initiatives in support of operations leaders leveraging continuous improvement tools and methods-Organizes, leads and facilitates kaizen teams responsible for improving processes at the site level-Partners with operations leaders, engineering resources and subject matter experts (SMEs) to identify, prioritize and implement improvement initiatives-Assisted in various… Show more -Provides direction and support to part-time site CI champions-Plans, performs and implements process improvement initiatives in support of operations leaders leveraging continuous improvement tools and methods-Organizes, leads and facilitates kaizen teams responsible for improving processes at the site level-Partners with operations leaders, engineering resources and subject matter experts (SMEs) to identify, prioritize and implement improvement initiatives-Assisted in various continuous improvement training sessions such as, but not limited to: problem solving, continuous improvement tools, CI history, visual management and 5s-Works closely with operations leaders to ensure that work instructions, standard work and training material are updated as processes are improved-Interacts with various senior leaders while providing updates on continuous improvement program and activities.-Assists in developing and implementing organizational strategies leveraging such tools as Hoshin planning-Works closely with site leaders to maintain an active role as a change agent on internal continuous improvement initiatives within the organization. Show less

Martinsville, Virginia

-Provides direction and support to part-time site CI champions-Plans, performs and implements process improvement initiatives in support of operations leaders leveraging continuous improvement tools and methods-Organizes, leads and facilitates kaizen teams responsible for improving processes at the site level-Partners with operations leaders, engineering resources and subject matter experts (SMEs) to identify, prioritize and implement improvement initiatives-Assisted in various… Show more -Provides direction and support to part-time site CI champions-Plans, performs and implements process improvement initiatives in support of operations leaders leveraging continuous improvement tools and methods-Organizes, leads and facilitates kaizen teams responsible for improving processes at the site level-Partners with operations leaders, engineering resources and subject matter experts (SMEs) to identify, prioritize and implement improvement initiatives-Assisted in various continuous improvement training sessions such as, but not limited to: problem solving, continuous improvement tools, CI history, visual management and 5s-Works closely with operations leaders to ensure that work instructions, standard work and training material are updated as processes are improved-Interacts with various senior leaders while providing updates on continuous improvement program and activities.-Assists in developing and implementing organizational strategies leveraging such tools as Hoshin planning-Works closely with site leaders to maintain an active role as a change agent on internal continuous improvement initiatives within the organization. Show less

Martinsville, Virginia

-Led a team 150+ associates seasonally-Managed workflow through a Put to Light system-Became a Continuous Improvement Champion in April 2018-Planned and coordinated shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.-Assisted Operations Manager in planning, prioritizing, and communicating shift directives to insure efficiency, accuracy and quality are met for all outbound related activities.-Ensured that all shift… Show more -Led a team 150+ associates seasonally-Managed workflow through a Put to Light system-Became a Continuous Improvement Champion in April 2018-Planned and coordinated shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.-Assisted Operations Manager in planning, prioritizing, and communicating shift directives to insure efficiency, accuracy and quality are met for all outbound related activities.-Ensured that all shift personnel received proper training, skill development, and assessment per company guidelines.-Recommended and implemented improvements in efficiency and effectiveness of employees for increased shift contribution.-Implemented specific objectives and performance measures for all shift personnel to maximize productivity.-Held accountability for achieving production objectives.-Monitored all production and personnel statistics and reporting in support of the department operation. Reinforce policy and procedure compliance.-Solved/responded to production problems. Demonstrated the need for continuous improvement initiative and provided recommendations for improving processes. -Supervised employees and processes in various Departments (Inbound, Outbound, Returns, Resolution) with both temporary associates and Radial Full Time Employees. Show less

Martinsville, Virginia

-Batched and released work to the floor based on service level and shipping method for 6 clients-Worked short allocations for orders that could not be waved-Collaborated with management on an hourly/daily basis on work flow and planning-Maintained inventory accuracy by working reports-Communicated effectively with other departments for labor sharing-Assisted with any issues within the facility

Martinsville, Virginia

-Verified accuracy of product receipt and product put away-Managed daily freight planning-Communicated daily/weekly workflow with management team-Provided internal reporting as required-Worked with specific client requests-Solved t-sku issues that inhibited receipt of product-Profiled new products before receipt-Assisted with inbound related general inventory adjustments to maintain inventory accuracy

Martinsville, Virginia

-Managed 5 multi-million dollars accounts for Proctor and Gamble-Posted both credit card and check payments for each distributing branch -Entered and keyed all purchase orders for each dealer -Handled all customer service inquiries

Bachelor Of Business Administration - Bba, Business Administration, Project Management

High School Diploma