Obtain authorizations from patient insurance companies for orthopedic procedures.Assist RN’s with scheduling of orthopedic procedures.Schedule existing patients for follow-up appointments with orthopedic surgeons.

Manage orthopedic surgeon’s surgical schedule.Meet with patients to explain pre-operative requirements and processes.Work closely with three (3) facilities in the Council Bluffs/Omaha area to schedule surgical procedures.Obtain authorizations from health insurance companies for scheduled procedures and schedule peer to peerconferences between surgeon and insurance company if initially denied.Communicate with workers compensation adjusters regarding the scheduling of… Show more Manage orthopedic surgeon’s surgical schedule.Meet with patients to explain pre-operative requirements and processes.Work closely with three (3) facilities in the Council Bluffs/Omaha area to schedule surgical procedures.Obtain authorizations from health insurance companies for scheduled procedures and schedule peer to peerconferences between surgeon and insurance company if initially denied.Communicate with workers compensation adjusters regarding the scheduling of procedures for their clients.Train new surgery coordinators on the processes and procedures.Assist the clinic staff with rooming of patients when short staffed. Show less

Billed encounters to insurance companies to ensure prompt payment.Processed rejections and appeals with various insurance companies.Collected and coordinated payments from patients.Contacted patients regarding past due accounts.Answered phone calls from patients requesting explanation of their invoices.

Managed staff of four to ensure quick check-in process for patients.Maintained orthopedic surgeon’s clinic schedules.Checked in patients and verified insurances

Utilized commercial sewing machines in the production of denim coats, jeans, cloth diapers and laundry bags ordered by customers over the state of Iowa.Assisted in the laying and cutting of materials used in the production of above products.Packaged orders for shipment to customers via intercompany transport, UPS and FEDEX. Trained new employees on the use of sewing machines and the processes involved in production.

Answered emergent calls from outside transferring facilities for multiple hospitals and facilitated physician conferences. Communicated with hospital personnel in obtaining and relaying patient demographic to ensure patients proper bed placement.Assisted with transportation as required, including arranging both ground and air transportation. Worked within a team to ensure patients were transferred in an accurate and timely manner.Created training materials for Train the Trainer… Show more Answered emergent calls from outside transferring facilities for multiple hospitals and facilitated physician conferences. Communicated with hospital personnel in obtaining and relaying patient demographic to ensure patients proper bed placement.Assisted with transportation as required, including arranging both ground and air transportation. Worked within a team to ensure patients were transferred in an accurate and timely manner.Created training materials for Train the Trainer Program as well as assisted in classroom training.As a Trainer, supervised trainee’s in a live setting on the phones until the trainee had completed the training program and passed Transfer Coordinator testing. Show less

Managed a wide variety of clerical tasks (e.g. billing, records management and filing) for the County Treasurer while providing excellent customer service to the residents of Mills County.Created and maintained spreadsheets used to track the county’s banking and investment activities.Acted as liaison between the state and county offices with the implementation of a new software system and the day-to-day administrative and operational problems with that system.Trained new employees… Show more Managed a wide variety of clerical tasks (e.g. billing, records management and filing) for the County Treasurer while providing excellent customer service to the residents of Mills County.Created and maintained spreadsheets used to track the county’s banking and investment activities.Acted as liaison between the state and county offices with the implementation of a new software system and the day-to-day administrative and operational problems with that system.Trained new employees on the policies and procedures of the Auto Department portion of the Treasurer’s office. Represented the county in correspondence; both written and by phone, with the banking industry in regards to auto liens and property tax information. Show less