Transitioned to directly support global sales leadership of VPs and Directors, monitoring business needs and projects to maximize performance and productivity. Held full accountability for coordinating events, calendaring, and travel arrangements. Processed expenses and ordered inventory. Maintained confidentiality of highly sensitive material; assisted with new hire processing as well as business partnerships and relationships with the utmost customer service. Key Accomplishments: • Recognized for efficiently organizing various meetings for 100+ team members, arranging venues and ensuring setup. • Utilized technical skills, including Microsoft Office Suite, to compile highly engaging presentations of company metrics. • Streamlined efficiencies, such as meeting design using detailed agendas planned in advance for all attendees. • Increased company communications and transparency for a positive workplace culture, improving recognitions and keeping all personnel informed about major changes and updates. .• Managed and ensured that all compliance training deadlines were met.

Excelled with administrative support assignments for various senior-level personnel, including VP of Global Banking and Securities and the AVP of Telco Media and Entertainment. Delivered detailed oversight of calendars, event planning, and distribution lists for new and existing employees. Adopted efficient practices in workflow and daily business needs. Key Accomplishments: • Effectively organized cross-functional business units organizational charts on a quarterly basis to ensure accuracy. • Led fast-paced, high-volume travel planning in addition to managing expenses for financial compliance, per policy. • Completed purchasing and helped develop reports; maintained event cards and organized team building events. • Enhanced outcomes in sales by monitoring and maintaining executive staff schedules of events and activities. • Interacted and established networking relationships with outside customers, high level executives and their administrative assistants• Approved new hire requisitions and reviewed sponsorships on behalf of the executive leadership team• Coordinated Domestic and International travel, internal meetings & customer meetings, conference calls• Maintained professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business• Managed and ensured that all compliance training deadlines were met.

Assisted in all aspects of administration efforts in a highly demanding environment for C-suite personnel across global operational lines of business. Exceeded expectations in records management, calendaring, and meeting planning and direction. Prioritized needs, maintained a positive and professional attitude, and performed high-quality work. Key Accomplishments: • Distinguished for helping with complex projects, including tax preparation and other financial needs while handling all other assigned tasks. • Managed travel budget while ensuring close attention to customer service, time management, and organizational best practices.• Maintained scheduled and coordinated all Outlook and Forecast calls• Scheduled travel and processed expenses for the VP • Consistently praised by management for quality, attention to detail, exemplary customer service delivery and team player attitude.• Maintained and managed the organizational distributional list.• Managed and ensured that all compliance training deadlines were met.

Spearheaded highly accurate document management duties, such as filing and archiving important information. Championed a culture of continuous improvement by identifying more effective ways to work while reducing waste and driving corporate success. Key Accomplishments: • Provided exceptional support to directors in global services, information technology, finance, and other specialties. • Earned international promotion to Senior Administrative Associate for outstanding work ethic and performance to support Finance leadership. • Achieved success earning a reputation as a collaborative and dedicated team member, always willing to assist.

Recruited to provide day-to-day business support for senior-level staff, directors, and program managers across various departments, including Acquisitions and Mid-Market, CBG S&P Sales, Education & Community Initiatives. Provided telephone assistance for customers and business partners using interpersonal best practices, routing calls to appropriate team members. Key Accomplishments: • Established a positive workplace culture, supporting employees with quality and accuracy in any assigned task. • Coordinated and executed special events, such as quarterly kick-off meetings, recognition celebrations, and team building sessions, and others. • Gained distinction for exceptional follow-through and flexibility in a high-stress, high-volume corporate environment. • Prioritized projects and business duties using organizational and time management skills in addition to solving problems with a commitment to customer service.

● Serve as the main point of contact on policies and procedures and provide administrative support ● Maintained monthly expense reports ● Coordinate conference room set up calendars ● Coordinate the setup of conference rooms for customer visits ● Prepare new hire kits for new employees coming aboard ● Initiate security badges for new hires ● Schedule travel for management ● Process and submit monthly deposit for accounting ● Responsible for monthly security reports on secured rooms ● Maintain cubicle occupancy tracking system using Visio software ● Coordinate new hire cube set ups and employee/department moves ● Maintain the Intranet, Facilities departmental page and the employee directory ● Assisted the Office and Facilities Manager in moving more than 300 people and all office equipment to new facilities in a very short time frame. ● Liaised with vendors to order and maintain inventory of office supplies. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research, and development. ● Planned and executed all aspects of office headquarter move.

● Assisted the Lease Reps on a daily basis with the processing of multi corporate computer leases. ● Liaison between customer and lease rep. ● Worked with customers to resolve any billing or logistics problems. ● Processed and worked with SNAP leases. ● Verified and processed customer contracts in order to release orders. ● Ensured prompt completion of all paperwork for any transactions under my authority. ● Maintained accurate customer files with all pertinent contracts and billing cycles.