Relationship Consultant
CurrentRelationship Consultant responsible for proactively contacting and assessing the loss risk of the top tier Health & Benefit clients, acting as the liaison between the client and Client Services, responsible for addressing the client's immediate concerns and formulating solutions for the client's overall satisfaction. Responsible for understanding the client's short and long-term goals relative to their Benefit Plans and facilitate solutions across other ADP products and services. Involved in service recovery to the extent that the primary goal is to identify the client's issues, and recommend appropriate solutions.