Tammy Harris Email and Phone Number

Instruct and review litigation processReview and sign AffidavitsDraft pleadingsHiring/Termination of staffAnnual employee reviewsManaged 20+ employeesTrainingFDCPA Compliance OfficerMaintain Gross Monthly Dollars CollectedCreated new goals and incentivesRestructured Work FlowAssisted in transforming a paper office into a paperless office

• Created and implemented a recovery department into the Law Firms Structure• Created a simple data base and networked the Recovery department with the Secretaries• Human Resources• Transformed a paper office into a faster pace, more efficient, computer friendly environment• Created and monitored recovery performance criteria and guidelines• Annual employee reviews• Daily contact with clients• FDCPA compliance officer• Training

• Management of charge-off accounts including but not limited to: card products, deficiencies, direct and indirect loans, DDA’s• Request and review all documents needed to prove who owed the debt and the amount owed• Determine if the account was suit worthy and refer to appropriate law firms throughout the U.S.• Negotiate settlements, payments, stipulations and consent judgments.• Monitor litigation and attorney performance• Maintain and increase my monthly goals pursuant to the banks requirements• Asset searches• Credit Bureau reviews• FDCPA Compliance Officer• Maintain Gross Monthly Dollars Collected• Management of staff to ensure procedures and Laws were in compliance with the FDCPA as well as State Laws

• Prepare and file all pleadings with various clerk’s offices.• Set hearings• Prepare Case summary for Attorney prior to Hearings• Contact with clients and court officials on a daily basis