Tammy Herrera Email and Phone Number

Manage Administrative staff of three; Receptionist, Administrative Assistant and Copywriter.Manage and coordinate logistics (i.e. travel, lodging, and scheduling) for the corporate Leadership Team; provide catered meals for internal meetings and trainings.Prepare and reconcile weekly expense reports and purchase requisitions, organize and maintain records, distribute mail, and provide support with highly confidential materials and documents. Work directly with President and Human Resources Director to develop, maintain and implement Policy and Procedure manuals along with I.T. to upload onto company intranet.Coordinate with Leadership Team members to develop and distribute the Annual Strategic Plan.Maintain and update corporate organizational chart for 200+ employees.Design and create collateral materials including trade show brochures, media kits, business cards, invitations and internal announcements.Maintain permanent corporate files including meeting agendas, meeting minutes, employee evaluation criteria, and staff planning. Work directly with Property Management to coordinate facility needs (i.e. janitorial, supplies, and general maintenance of 27,000 square foot suite). Oversee and facilitate all corporate purchases including office supplies, furnishings, vending and I.T. needs.Manage and coordinate meeting room logistics (i.e. room reservations, refreshments, snacks).Track and update weekly Key Performance Indicators for the Executive Leadership Team.Plan and organize formal corporate holiday party in 2009 and 2010.Coordinate special projects as directed.Draft correspondence and reports for the Executive Leadership Team.Provide support for all remaining administrative duties required by CEO, President and Leadership Team.

Maintained permanent corporate files, i.e. meeting minutes, employee evaluation criteria, and staff planning. Created, maintained and distributed weekly trending reports for Quality Assurance reject rate across all customers and employee billable, non-billable and time-off time.Created and distributed detailed weekly status reports for each client to management team. Managed and coordinated logistics (i.e. travel, lodging, and scheduling) for customer visits; provided catered meals for internal meetings and conferences.Created open requisitions for Integration Services and coordinate all required information and reports for new hires.Maintained and distributed departmental staff list with all new requisition information and provided weekly updates for contractor conversions, employee transfers or promotions, employee skill levels, project changes and resignations/releases. Prepared and managed monthly expense reports, organized and maintained records, distributed mail, and provided support with highly confidential materials and documents.Created corporate emails for birthday celebrations, corporate functions, and the internal newsletter. Designed corporate holiday cards for 2008 and 2009.Managed and coordinated meeting room logistics (i.e. room reservations, refreshments, snacks).Provided support for all remaining administrative duties required by the Integration Services management team.

Maintained permanent corporate files such as meeting minutes and business contracts.Arranged all corporate travel for employees and corporate partners; domestic and international.Created and designed marketing materials to support three core products. Coordinated and approved the design and strategy to deliver highly visible, representative trade show booths for multiple conventions and trade shows.Developed the design for brochures and give-always. Communicated with potential clients in order to generate leads that lead to the continuing growth of eLawServices. Presented and trained at local paralegal associations, CLE's and legal offices. Developed and presented training to our client base as well as internal support staff.

Created and designed training materials to support Project Management, Program Management and Presentation Giving courses.Coordinated training calendars and arranging all travel requirements.Ordered all supporting publications required for courses.Assisted in training with multiple oil industry executives. Provided and analyzed onsite evaluations to help determine scope of client's consulting needs. Assisted in project planning, implementation and training.

Provided direct support for the Managing Director and two Vice Presidents which included scheduling, filing, typing and data entry.Created and designed brochures and flyers. Worked with various publications to create advertisements for the industrial properties.Provided computer support required in the division including, but not limited to, installing software, updating spreadsheets, creating tables and charts, and implementing new business forms.Assisted in the preparation and dissemination of confidential and sensitive documents for management. Payroll preparation, ordering office supplies, and all remaining administrative duties required by the President and Vice President.