Tammy L Michaud Email and Phone Number

Worked at Russel Metals in a temporary position through Accounting Principals and was hired on July 2nd, 2018. Assist in daily office operations; answer incoming calls, greet persons entering organization, daily mail sorting and filing. Main duties include assisting with accounts receivables; calculating and posting sales discounts and cash payments from customers, reviewing sales tax on items and making sure tax exemption certificates are received for non-taxable items, and posting credit card payments. Assist in billing; billing fulfilled sales orders, adjusting freight on invoices for customers with multiple invoices, issuing credits, entering used inventory, restocks, accounting for used skid scrap and checking for reasonableness on inventory. Assist with accounts payables; entering invoice batches for payment.

Assist in daily office operations at a steel distribution company; answer incoming calls, greet persons entering organization, daily mail sorting and filing. Main duties include assisting with accounts receivables; calculating and posting sales discounts and cash payments from customers, reviewing sales tax on items and making sure tax exemption certificates are received for non-taxable items, and posting credit card payments. Assist in billing; billing fulfilled sales orders, adjusting freight on invoices for customers with multiple invoices, issuing credits, entering used inventory, restocks, accounting for used skid scrap and checking for reasonableness on inventory.

Assist in daily office operations. Answer incoming calls, screen and direct calls. Greet persons entering organization. Process invoices in printing software. Assist with accounts receivable, purchase orders and post vendor invoices in company software program. Contact customers to obtain or relay account information. Prepare and NCOA mailing lists for customer mailing projects. Organize catered company events. Provide administrative support and other accounting responsibilities as needed.

Manufacturer & Distributor of Gourmet Desserts and Fundraising

Assisted team in filing, auditing, and reviewing customer support and maintenance contracts. Reached out to external and internal customers to resolve and/or clarify contract language or billing information. Entered billing line information into accounting system for contract renewals and changes to maintenance. Reviewed and completed changes of maintenance per contract terms and entered in Salesforce as appropriate. Completed third party purchase order renewals. Completed various projects as assigned.

Reviewed data to determine services were meeting quality standards. Identified opportunities for process improvements. Reviewed and provided end user testing for all reporting; notified analysts of any set-up issues and tested when resolved. Provided end user testing for all new development and development changes prior to deployment. Acted as liaison between developers and end users to ensure technical compatibility and satisfaction. Assisted with providing requirements for new development.

Implemented, executed, and finalized data monitoring and audit projects. Gathered, analyzed, and presented project findings. Prepared data and written reports for clients based on analyses. Analyzed contracts as needed.Conducted data analysis of pharmaceutical data by gathering needed information, re-creating the benefit design within TRICAST’s proprietary software, generating audit reports, analyzing reports, troubleshooting problem areas, and finally presented findings and final report.

Performed quality assurance checks of various client data. Created and analyzed reports via proprietary query software. Prepared written reports for clients based on analyses. Analyzed contracts as required. Managed and formatted client data for loading and reporting purposes.· Created standardized reports to aid in quarterly analyses.· Created and documented a new process to manage a client’s data for loading and reporting claims to facilitate rebate payments.· Improved organization of contracts and files by creating and implementing a fixed naming standard.· Improved job assignment process by initiating and instituting a computerized operations calendar.

Prepared statistical analysis reports for affirmative action plans and provided support for Affirmative Action Managers.· Improved productivity in the completion of compensation analyses by improving method of creation.· Trained co-workers in use of Microsoft® Excel pivot tables to eliminate manual calculations.

Prepared various data analyses using proprietary query software. Generated standard and ad-hoc reports to support internal and external data requests.· Selected as lead analytical person by department director for company wide project to move clients from ProVantage drug formularies to Merck-Medco drug formularies.· Successfully built analysis templates to facilitate ongoing requests for formulary movement reports. Allowed the company to meet short turnaround times based on business demand to retain clients.· Independently modified formulary movement analysis templates to meet changing business needs based on interaction with the formulary movement team.· Trained co-workers to use Intranet site for analysis requests and to perform various reports.· Identified errors in a monthly market analysis for a client and corrected data analysis to show true market utilization.· Assumed additional responsibility by researching, providing data analyses, and completing a drug initiative report after a co-worker sought other employment.· Worked with a team, providing data analyses, to complete a large drug initiative project.

Initiated all prior authorization requests by pharmacies, physician offices, patients, and client groups. Completed prior authorizations via data entry. Generated prior authorization letters of approval and denial for physicians. Answered benefit questions.

Reviewed, authorized, and issued referrals for out-of-plan services. Answered member benefit questions. Reviewed, authorized, and coordinated all surgical cases for Bluemound Clinic members. Collected and sent all necessary information to surgical sites.

Evaluated and assessed patients within skilled nursing facilities. Administered, monitored, and evaluated oxygen and aerosol delivery devices. Ordered and maintained inventory of supplies and billed patients for appropriate charges. Determined appropriate ICD-9 codes for patients on caseload. Completed billing forms for T19 prior authorizations for oxygen equipment.

Evaluated and assessed patients within skilled nursing facilities. Administered, monitored, and evaluated oxygen and aerosol delivery devices. Ordered supplies and billed patients for appropriate charges.

Taught patients the proper use of oxygen concentrators and nebulizers in the home. Evaluated and followed up on all patients and equipment.

Taught patients the proper use of oxygen, aerosol, and positive pressure devices in the home. Evaluated and followed up on all respiratory equipment.

Maintained information within the company database and coordinated benefits for patients with both Medicare and Family Health Plan insurance.

Entered new and refill prescriptions in computer, filled prescriptions and ordered medications.

Arranged orders and delivery of durable medical equipment via computer system and determined appropriateness of therapy and equipment for diagnosis.

Administered, monitored and evaluated oxygen and aerosol delivery devices. Implemented, assessed and managed life support systems. Responded to cardiac / respiratory arrests. Administered arterial blood gas draws.

Cashiered, stocked shelves, cards, and candy. Filled prescriptions for retail customers and filled and checked cassettes for nursing home residents. Transcribed nursing home orders off dictaphone into computer system.