Tammy Maxfield Email & Phone Number

Tennessee, United States

Cookeville, TN 38501

• EPA EUS
• Resolve technical problems (Tier 1) and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and.
• Support desktops, laptops, mobile devices, printers, scanners, and other hardware
• Applies basic enterprise diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Diagnose, identify, isolate, and analyze problems utilizing historical database records.
• Route calls to product line specialists, application, or system support specialists.

Monterey, TN

Managed and performed all administrative duties to support Area Manager, two Area Supervisors, 2 Area Analysts, and other field personnel. Served as key member of Implementation Team for both SAP and Maximo implementations while managing administrative and office operations functions. Reviewed employee expenses, handled employee timekeeping and expense.

Cookeville, TN

Supervised personal; managed daily administrative operation, created monthly ledgers, and coordinated the execution of program policies, procedures, and operation. Responsible for purchasing, accounts receivable and account payable. Responsible for human resources, scheduling and rotation, payroll time cards, PTO tracking, administrative support, and.

Cookeville, TN

Processed weekly sales reports for up to 39 Sales Representatives using QuickBooks (with two separate banking accounts), Excel, and Simms inventory system. Responsible for Accounts Payable and Accounts Receivable (including invoicing). Answered multi- line phone system, light typing, use facsimile machine and copier, filing and organizing.

Livingston, TN

Worked closely with customers to discuss auto insurance coverage, transferring insurance coverage from one vehicle to another, inspecting vehicles for full coverage, and providing quotes on existing policies using auto quote system. Changed loss payee information on auto and property policies,and printed and checked daily reports. Answered phones and.

Information Technology

Administrative/Accounting Assistant Certificate

Diploma, General Studies