Tammy Morton Email and Phone Number
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Technical Lead with Duke Health Systems supporting Epic with the Revenue Cycle products including Resolute PB, Resolute HB, Claims, HIM, Grand Central, Cadence. Recently added responsibilities for Application Reporting Lead (ARL) for these applications.
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Technical LeadDuke University Health System Jul 2014 - PresentDurham, North Carolina, UsTechnical Lead with Duke Health Systems supporting Epic with the Revenue Cycle products including Resolute PB, Resolute HB, Claims, HIM, Grand Central, Cadence. Recently added responsibilities for Application Reporting Lead (ARL) for these applications. Assist teams with special projects, handle payor/plan setup. Also act as revenue cycle lead for Service Now changes, testing, workflow enhancements, etc. -
Application Manager, Epic Resolute Hb, Pb And HimDuke University Health System Sep 2011 - Jun 2014Durham, North Carolina, UsResponsible for the Epic Implementation for Hospital and Professional Billing and HIM applications. Certified in Resolute Professional Billing/Single Billing Office. Proficient in Resolute Hospital Billing/Single Billing Office, Reporting Workbench and Charge Description Master Management. -
Sr Manager, ItDuke University Health System Sep 2010 - Sep 2011Durham, North Carolina, UsResponsible for IT Analysts on the Hospital Support Team. Oversee day-to-day duties assigned to hospital billing systems (Siemens Invision, Meditech, 3M and SSI), including, but not limited to:• Approve, assign, prioritize and monitor change control requests for the team• Monitor incident management requests to assure all tickets are resolved in a timely manner and escalate as needed.• Facilitate SSI strategic initiatives and optimization of system----Implement SSI Eligibility checking and workflow against CWF for Medicare outpatient claims. Hold Quarterly calls with SSI VP/COO to discuss any outstanding requests, new products and functionality needed from reporting to workflow needs.• HIM review/integration with Hospital System Support duties • Soft transition June 2011 with full application support beginning July 2011• Coordinate 5010 upgrade testing and implementation for billing systems• Participate on ICD10 technical team• Automated transaction balancing process• Streamlined recirculating error report• Automation of several errors achieved through interface messages• Segregation of manual work to separate report. -
Sr Manager, Operations ImprovementDuke University Health System Jun 2009 - Aug 2010Durham, North Carolina, UsResponsible for team that handles interface edits and errors between our order entry system and hospital patient accounting systems. Also process requests for special account changes that need to be handled across systems. Responsible for implementation and daily operations of SSI Billing Systems. Systems impacts $562 million in revenue billed to payors each month.• Implemented SSI ClickOn Billing-- August 2009.• Worked closely with SSI to develop and test increased functionality includingo Secondary billing using secondary claim duke providedo Linking claims to the remit in SSI instead of SSI standard of linking remit to the claimo Workflow management to push specific errors to registration, coding and billingo CCSM implementation – Fall 2010 o Automate appending GZ modifier and moving charges to non-covered for select CPT codes with an NCD edit. • Provides consultation and assistance to the health information systems to include maintaining and problem solving SSI workflow errors and edits, payor edits, analyzing user requirements, planning and testing SSI system changes/enhancements, training users and resolving user problems within the claim scrubbing solution at DUHS. • Oversee team to provide general problem solving/analytical skills required to meet needs of users and assist SSI in meeting Duke’s needs. -
Sr Manager, Hospital CollectionsDuke University Health System Nov 2006 - May 2009Durham, North Carolina, UsResponsible for Insurance Follow up for Durham Regional and Duke Raleigh Hospitals. Managed denials analyst and vendor outsourcing of small balance receivables for all hospital systems.• Handled Insurance Outsourcing of small balance aged accounts all facilities.• Included transitioning vendors• Reduced aged receivables and achieved FTE reductions• Assisted with Self Pay Outsourcing while Duke searched for a new manager• Coordinated RFP process for vendor selection to reduce number of vendors (this included insurance outsourcing as well as self pay)• Provided guidance on any issues and/or meetings with vendors. • Achieved CPAM (Certified Patient Account Management) certification through AHAAM (April 2009).• Implemented Hyland Electronic Medical Record Workflow for Hospital and Professional Collections• Participated on project team for Hyland Automated Adjustments Workflow• Managed PRMO Coding Denial Team working pre and post billing denials/rejections. -
Director, Systems & Analytical SupportLovelace Health Systems May 2001 - Oct 2006Responsible for establishing/supervising team providing the management of all clinical, financial and external data used by the department. Work as a liaison between Patient Revenue Management and Information Services. Managed the Chargemaster and Doctormaster ensuring proper billing for four years Conduct a variety of decision support projects, exercising sound analytical techniques and judgment. Began work for Lovelace Health Systems and when hospital, health plan and physician clinics were purchased in January 2003, this department began supporting entire region of 4 acute hospitals, 1 rehab hospital and associated physician clinics (300+ physicians) for Ardent Health Services.
Tammy Morton Skills
Tammy Morton Education Details
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University Of North Carolina WilmingtonAccount And Business Adminstration -
University Of North Carolina WilmingtonAccounting
Frequently Asked Questions about Tammy Morton
What company does Tammy Morton work for?
Tammy Morton works for Duke University Health System
What is Tammy Morton's role at the current company?
Tammy Morton's current role is Technical Lead at Duke University Health System.
What is Tammy Morton's email address?
Tammy Morton's email address is ta****@****ine.org
What is Tammy Morton's direct phone number?
Tammy Morton's direct phone number is +191962*****
What schools did Tammy Morton attend?
Tammy Morton attended University Of North Carolina Wilmington, University Of North Carolina Wilmington.
What skills is Tammy Morton known for?
Tammy Morton has skills like Epic Systems, Emr, Medicare, Hospitals, Hipaa, Healthcare Information Technology, Process Improvement, Revenue Cycle, Healthcare, Analysis, Ehr.
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