-Support and guidance of the day to day operations of the packaging and deployment team.-Application packaging (Flexera InstallShield, PSAppDeploy Toolkit, AutoIT, Emco)-Software delivery (SCCM, Tanium) for environment with 130,000+ devices-Group policy and Active Directory support-Support and troubleshooting-Incident and task management

Operating system imaging and delivery.Software deployment utilizing LANdesk to 10,000+ devices.Application packaging using a variety of tools (EMCO, AutoIt, ThinApp, powershell)Group Policy and AD support and configuration.Hardware qualification.Desktop Authority management (Scriptlogic).Desktop Support and troubleshooting.Technical Project Management (Epic cutover coordinator, Internet Explorer upgrade, Windows 7 implementation)

Expert in application and environmental software (including, but not limited to: operating systems, database systems, 3rd party software, communications protocols, or system utilities). Installation of new releases of such software to Windows application servers as well as Citrix Servers, and provide on-going support in conjunction with the vendor and other IS groups. Mentor and aid other Technical Applications team members with their system and project issues. Work on multiple concurrent large technical projects of a high-level organizational scope and impact. Software experience: Lawson (Unix), HPF, Dictaphone, Kronos, API, Rightfax, Claims Administrator.

Management of Administration Support Services IT Group. Project Manager of Computer Replacement Project for the University.