In a career spanning more than 30 years in the workers’ compensation claimindustry, I have developed an extensive knowledge of multi-state technicalclaims handling and claim resolution skills. Based upon my experience, I understandthe challenges from an employer’s perspective and utilize this unique perspective when evaluatinga client’s workers’ compensation program and assist clients in developing a claimmanagement program focused on value-added processes to measure programperformance, identify improvement opportunities, and initiate programenhancements to contain claim costs. Experienced in both administered andself-administered programs, I am well-versed in industry best practicesregarding claims administration. I am actively involved as a strategic partner in the claim programs for several nationally known Lockton clients specializing in the temporary staffing vertical as well as general business and transportation industries. With a reputation as a valuable partner due to my client focus, grasp of the big picture, and drive to help my clients achieve the best possible program results, I am known for my responsiveness to client requests. I am assertive yet objective in my advocacy with third-party administrators and carriers.