✅ 15 years of end-to-end software and digital Product Management, including ideation, definition, development, implementation, enhancement management & production support!✅ Highly respected leader and collaborator with extensive experience in leading end-to-end product development and production support programs with in-depth software and digital product knowledge and a customer-centric mindset to drive strategic initiatives for the business. ✅ Tenacious and full of energy, works hard to build and transform businesses into highly productive and profitable operations by establishing specific KPIs and metrics. ✅ Spearheaded the driving of teams through root cause analysis that brought valuable transparency to corrective action needs, identify risks, and continuous improvement.✅ Influential in the evaluation and implementation of best practices and enterprise management standards for a holistic and comprehensive integrated lifecycle that enables both business and technology strategies to steer each other for competitive advantage.✅ Inspirational, people-oriented leader with a talent for building teams empowered by best-in-class processes to deliver on common goals and drive results. I'm known for: Leadership: Team building & motivation; people management; strategic planning, operations management; internal & external stakeholder management; meeting facilitation; delivery of high-level presentations; escalation management; customer support & executive-level interfacing; best practices & business process improvement; team leadership; change managementSoftware & Digital Product Management: Product Development | Agile Ceremony Facilitation |Cross-functional Collaboration | Strategic Planning | Timeline Development | Troubleshooting | Risk Management | Production Product Issue Resolution | Database Integration | Data Analytics | Escalation and Executive Level Communication | Customer Satisfaction | Customer RetentionPlease message me so I can tell you how I'll provide value to your company!