Responsible for the day to day management and administration of Substation processes and documentation required to support the Xcel Energy regulatory oversight and execution of internal processes of the NERC, FERC or CIP Compliance Programs. Assists in the development of work management system data elements supporting the operations areas where specific substation equipment work, condition assessments and cyber vulnerability assessments will be performed within the Transmission & Distribution substation environments. Tracks across Xcel Energy for the operational technology assets and systems used to achieve compliance in the substation environment.• Process and Controls Awareness • Working knowledge of NERC, FERC or CIP policy, standards, processes and controls and its impact on business operations/ support functions • Effectively manages the oversight of field work and/or programs to maintain compliance with defined control oversight processes and regulatory standards • Maintain change control documentation and manage the tracking of projects at CIP stations • Provides guidance to the field technical resources in support of the substation asset tracking program • Identifies and is able to apply process and controls knowledge to meet compliance requirements • Participates in regulatory, contractual and internal audits as required • Assists in Cyber Forensic Investigations or equipment condition assessments as required• Project Management • Receives work assignments and works independently with some review and direction • Plans and schedules daily work to meet established schedules • Perform field inventory of operational technology devices required by regulatory and contractual compliance• Customer Relationship Management • Communicate with customers regarding regulatory and/or compliance matters • Work closely with field technicians to ensure they have access to the work management tools to allow for all required compliance •

SAP Work and Asset Management Trainer Trained the following courses with an average of 4.8 out of 5 survey results:Project and Program ManagementSAP ECC Standard Report WriterBW Report WriterWork InitiationWork Order CreationWork ClosureWork Order PlanningWork Execution and Time EntryTrained and Supported 1000+ Xcel Energy Business Area employees:Energy SupplyTransmissionNuclearDistributionGasPerformed QA on training materials, manage pilot testing to ensure smooth Go-Live process, monitor and report effectiveness of all training conductedEnsured learning and performance objectives are appropriate to the audience, ensure that the materials meet the learning performance objectives, assist with course development as necessaryDeveloped curriculum as a course driver for various training courses to insure specific training presentations for each Business Area. Provided support to each Business Area and the Productivity Through Technology training team.Provided support to each of the (6) Go-Live SAP Work and Asset Management Deployments in the role of SAP Super User, SAP Deployment Analyst and SAP Hypercare.