Tammy Therrien Email and Phone Number

• Multi line phone reception, schedule appointments for HEAP applications, and process requests for emergency fuel.• Process mail, review client applications and required documents for completeness according to Maine State Housing guidelines, contact clients if further documents needed.• Document data in Hancock Cloud program for client HEAP certifications.• File phone/in person applications according to program recommendations.

• Multi line phone reception, schedule appointments for HEAP applications, and process requests for emergency fuel.• Process mail, review client applications and required documents for completeness according to Maine State Housing guidelines, contact clients if further documents needed.• Document data in Hancock Cloud program for client HEAP certifications.• File phone/in person applications according to program recommendations.

• Front desk patient reception, receive and process insurance copay, and balances • Prepare patient face sheets, phone reception, schedule/confirm appointments• Fax/Copy machine, review faxes forward to appropriate department.• Give patients test results per provider instructions• Reconcile/close payment batch end of day, clean and shut down waiting area• Use of Open Pm, Sevocity EMR, Grasshopper Software programs

• Email software, Microsoft Office, Multi-line telephone systems, Copy/Fax machine, Scanners Review records for completeness, accuracy, and compliance with regulations• Process patient admission/discharge documents• Storage and archive closed charts• Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer• Retrieve patient medical records for physicians, or other medical personnel• Release information to persons or agencies according to regulations• Filing and monthly auditing• Communicating with Supervisors, Peers, or Subordinates• Schedule resident appointments, coordinate transports• Experience with: Data entry software, Desktop computers, Electronic medical record EMR systems

• Record patients’ medical history, vital statistics, diagnosis codes, test results in medical records• Prepare Physician forms for admission/discharge and regulatory visits• Scribe for family meetings• Audit physician visits• Write medication refills• Document in EMR for multi-providers• Request/release medical records• Perform general office duties, filing, answering telephones

• Interview patients to obtain medical information and measure vital signs, weight, and height• Prepare and administer medications, injections, as directed by Physician, document in EMR, and IMMPACT • Perform routine laboratory tests and sample analyses, flu Clinic• Assist in minor surgery, wound care, equipment sterilization• Write prescription refills• Order supplies, stock rooms• Scheduling, phone triage multi-provider office• Front desk support, receive co-pays, schedule appointments, prep charts, Filing