Tammy Willet Email and Phone Number

The Director of Operations facilitates smooth organizational operations with a focus on planning, budgeting, compliance, and organizational processes – including HR, information technology, benefits and finance – with an eye to continuously developing and improving systems. The Director of Operations also oversees organization-wide and special projects. The Director of Operations works closely with contractors in the areas of employee benefits, finance, payroll and IT. Human Resources• Coordinates employee on-boarding, orientation, off boarding and employee professional development.• Ensures compliance with all pertinent federal, state, local, and funder employment regulations.• Manages retirement plan.Finance• Contributes to, reviews, and monitors financial reports, including creation of annual and grant budgets.• Establishes and oversees policies and procedures to maintain compliance with use of public and private grant funds.• Provides oversight, tracking and reporting of grants.• Provides reports and support to the Finance Committee• Actively participates in the annual audit or review with the outside, independent auditors.Leadership and Administration• Collaborates with Executive Director and other Directors as a member of the leadership team, including strategic planning and implementation.• Takes a lead role in purchasing, including cost control oversight and contract review.• Reviews operating practices and develops and implements improvements where necessary. • Serves as the liaison with and provides oversight for the outside technology vendors, including the outsourced IT provider as well as benefits, payroll and accounting consultants.• Cultivates qualified staff, models effective behaviors and skills, and builds morale among all staff and volunteers.• Promotes diversity and inclusion through recruiting, selecting, developing, training, managing and maintaining staff that represents our clients, stakeholders, etc.

Responsible for managing all initiatives to strengthen the base of contributed income from individuals, foundations and corporations to UCP of Greater Cleveland. This includes, but is not limited to the annual campaign, special fund campaigns, major gifts, agency events, volunteer events and cultivation of community relationships/sponsorships. Oversee marketing and public relations that increase community awareness of the agency and its mission in ways that result in positive outcomes. Plans, directs and coordinates designated projects for the Development Department and Agency.

Manager of Development and primary grant writer for local non-profit affiliate. Successfully authored over $1 million in small grants in five years with the organization. As a member of a three-person department, participated in the successful implementation of the agency annual fund, fundraising events, corporate donations plan and donor identification. Supported program directors and staff in the implementation, evaluation, and reporting for grant-funded programs, including budget oversight. Led the program directors in developing a comprehensive program evaluation plan, including facilitating department meetings to create program goals and outcomes for each year. Implemented comprehensive stakeholder survey system. Assisted with the agency strategic planning process and development of an agency-wide strategic work plan. Led the redesign of the agency website and implementation of a social media presence. Represented the agency at Board of Director meetings, United Way Campaign presentations United Way Program meetings and community events. Knowledge of Raiser’s Edge and other specialized software systems, excellent computer and communication skills.

Primary grant-writer for large Texas school district. Successfully authored over $4.8 million dollars in grants over two and a half years. Supported district and campus staff in the implementation and evaluation of grant funded programs, including budget oversight. Organized stakeholders to develop program framework based on local, state, and national best practices. Participated on district-wide program evaluations. Facilitated ongoing dialogue with community partners to improve county-wide collaboration. Conducted grant writing and sustainability workshops for district staff and partners to build organizational capacity for ongoing grant development. Participated in district level cross-functional strategic planning teams.

Project Coordinator for three-year state-wide project providing training services for individuals with speech related disabilities. Directed creation of project, including goals and objectives, service guidelines, administrative procedures, database and reporting creation, and hiring of all project employees. Supervised four administrative staff members and assisted supervision of 25 professional trainers in the field. Coordinated all activities with subcontractors and with state funding agency. Project was extremely successful, providing service for over 2000 individuals with disabilities and meeting all program and funder goals.