Tammy Yung, Ph.D. Email and Phone Number

• AI Strategy and Implementation: Conducted strategic analyses of client operations, identifying AI integration opportunities and developing tailored AI strategies. • Expert Consultation: Provided expert advice on adopting and optimizing AI technologies, enhancing operational efficiency and effectiveness for clients.• Educational Leadership: Organized and facilitated educational sessions, workshops, and training programs to empower clients with the knowledge to leverage AI effectively.• Collaborative Innovation: Fostered strong collaborative relationships with product design and development teams, contributing to developing advanced AI features for the platform. Facilitated cross-departmental innovation workshops and brainstorming sessions.• Research and Trend Analysis: Stayed at the cutting edge of AI, machine learning, and technological trends, continuously integrating the latest advancements.

Userlytics aims to help enterprises, governmental organizations, non-profits, agencies and startups to optimize their user experience with their all-in-one solution platform.• UX Research Mastery: Crafting and executing 75+ UX research and usability studies for digital assets, includingwebsites, prototypes, and products. Distilling complex user engagement data into actionable insights, fueling improveduser interaction design for clients across the world including the U.S., Europe and Asia.• Methodological Dualism: Developing and conducting studies by using both qualitative (e.g., moderated andunmoderated interviews, card sorting etc.) and quantitative (e.g., survey sampling and design, significance testing,regression modeling, behavioral data analysis etc.) methodologies.• Strategic Collaboration: Fostering deep connections with the team to develop and implement a new research index todeliver critical UX insights to mold product roadmaps.• Talent Development: Mentoring junior team members, crafting a motivated, competent, and performance-drivenresearch team and generating a 4.8 out of 5.0 user satisfaction score.

Hack for LA builds digital products and programs with local government to address issues in the LA region.• Innovative Mapping: Collaborated with nonprofits and government entities to create a comprehensive map of a climateproject support landscape, unearthing new opportunities for sustainable tech integration and investor engagement.• Research Leadership: Led a UX team to conduct surveys and 100+ moderated interviews to provide UX feedback.

UC Merced conducts research with emphases in health, quantitative methods, measurement, and statistics.• Data Management: Collected, managed, and meticulously analyzed behavioral and person-centered data, interpretingcomplex datasets through techniques like regression-based modeling and multilevel modeling to fostermultidisciplinary insights.• Team Leadership: Recruited and trained a dynamic team of researchers, imbuing them with the necessary skills forresearch development, data coding, and more; catapulted the research efficacy of the team to new heights.

VGM works with multinational market research of video game industry leaders, unveiling trends and insights.• User Experience Expertise: Provided feedback on end-to-end user experience, unearthing areas for improvement anddriving enhancements. Played a key role in aligning user interaction with the evolving expectations of the gamingaudience.• Insight Translation: Presented detailed reports, tailoring them to align with clients' business goals, and enabling data-driven decision-making to maximize commercial performance.

AYTM provides an agile market research platform that drives agile innovation for consumer brands and agencies.• Data Analysis: Analyzed quantitative and qualitative data to unearth insights. Used insights to inform strategies,aligning company initiatives with market trends and consumer behavior to accelerate the achievement of business objectives.